Amazing Fba

Amazon Customer Service Strategy with Greg Reynolds of Zonsupport

Informações:

Sinopsis

Greg Reynolds is the founder and CEO of ZonSupport, they are customer care experts for Amazon. Greg was originally from New Zealand but is currently in Thailand as a digital nomad. Today we are going to discuss if Customer Service is just a commodity or is it something more? Check them out here: https://amazingfba.com/zonsupport   You'll Learn: The times where you should be taking customer service emails/ tickets Why Native speakers matter even if they are typing not only speaking Why something as small as a product insert can take your business one step further How to begin with the end in mind The 3PL Fulfilment juggle stock How to improve your feedback score