Cx Leader Podcast With Steve Walker
Built to Win
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:25:46
- Mas informaciones
Informações:
Sinopsis
Building CX programs from scratch is never an easy task. And the endeavor usually starts with the vision of a single person that sees the benefits of CX and agrees – or is appointed – to spearhead the project. And that includes a lot: program planning, gaining support throughout the organization, putting convincing metrics in place, and a whole lot more. It’s a daunting task. Guest host Pat Gibbons welcomes Carol Tesarek from Equipment Depot to highlight how they put all the right pieces together to create an award-winning program.