Travel Is Your Business

Airbnb property management and concierge service… Matt Lerner, Founder/CEO of MetroButler, (a front desk, concierge and cleaning service rolled into one for shared homes like Airbnb that eliminates all the logistical burdens of short-term renting by providing services customized to your home) – (bio), joins Pavan Bahl , Samantha Shankman and John Matson at the MouthMedia Network studio at Voyager HQ. Business model, expansion, and competition Lerner discusses how hosts come to MetroButler, which takes over a property and does everything necessary to make the rental successful, whatever is related, and MetroButler gets 25% of the fee of bookings, the host has to do nothing. Typical host demographics, advertising in NYC, expanding in other cities and some pilot cities, how it takes a lot of time to work out quirks of other properties, and lead gen is largely inbound. A fragmented market with a lot of competitors, defending against companies that perform a lot of services that might want to pivot into this spac