Town Hall Seattle Arts & Culture Series

There’s no denying it: Work relationships can be hard. The stress of dealing with difficult people can dampen creativity and productivity, degrade the ability to think clearly and make sound decisions, and cause people to disengage. We might lie awake at night worrying, withdraw from work, or react in ways we later regret — rolling our eyes in a meeting, snapping at colleagues, or staying silent when we should speak up. Too often we grin and bear it as if we have no choice. But people can only endure so much thoughtless, irrational, or malicious behavior. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers: the insecure boss; the passive-aggressive peer; the know-it-all; the biased coworker; and others — and provides strategies tailored to dealing constructively with each one. She also shares principles that will help you turn things around, no matter who you’re at odds with. Taking the high road isn’t easy, but Gallo off