Cxotalk: Leadership, Innovation, Disruption

Designing AI: How can you make an artificial intelligence chatbot so sophisticated that it passes the Turing test? Chetan Dube, CEO of IPsoft, speaks with CXOTalk about Amelia and AI product design from a designer’s perspective.Dube has served as the President and CEO of IPsoft since its inception in 1998. During his tenure, he has led the company to create a radical shift in the way IT is managed.

How is marketing changing? Robert Tas, vice president of McKinsey & Company, tells CXOTalk about digital transformation in the marketing operating system. How and why is it changing? What should a company do? Tas shares practical advice for personalization, insights, design, tech and speed.

What does digital transformation mean for drug companies? Milind Kamkolkar, Chief Data Officer at Sanofi, speaks with CXOTalk co-hosts Richie Etwaru and Michael Krigsman about innovation and changes in the pharmaceutical industry.Sanofi is a company focused on empowering lives through human health. As CDO, Kamkolkar focuses on driving and transforming Sanofi from data generation to an insights generating organization where data is a monetizable asset class on par with product and shareholder value.

Digital transformation in radio: How does NPR adapt in a world with internet radio, podcasts, music streaming services, and other audio content? Thomas Hjelm, Chief Digital Officer of National Public Radio, tells CXOTalk about how NPR faces new challenges, such as increased competition and changes in listening habits.

How does law enforcement use data to prevent fraud? Kelly Tshibaka, Chief Data Officer of the U.S. Postal Service Office of Inspector General, and Caryl Brzymialkiewicz, Assistant Inspector General & Chief Data Officer at U.S. Department of Health and Human Services Office of Inspector General, speak with CXOTalk about how different agencies at the Office of Inspector General use data analytics.

What is exponential technology and how is it changing the world? Georgetown University’s Dr. Elizabeth “Libbie” Prescott and Harvard’s Dr. David A. Bray tell Michael Krigsman of CXOTalk about rapid changes in exponential technology, its implications on public service and public policy – and the legal or ethical implications.

How is the relationship between IT and its customers changing? HP’s Gwen Becknell and digital transformation influencer Tamara McCleary tell Michael Krigsman of CXOTalk about digital transformation in information technology. Becknell is Senior Director of End-User Experience Services within Infrastructure Services at HP, Inc. McCleary is the CEO and founder of Thulium, which assists Fortune 1000 companies in developing brand identities with a focus on social media.

What is the future of mobile computing? Microsoft’s Kevin Henrikson and NYU Professor Anindya Ghose tell Michael Krigsman of CXOTALK about why mobile products are increasingly important, how they’re changing and what issues lie ahead. Henrikson offers insight on what it’s like to develop mobile applications for one of the largest software companies, while Ghose recently wrote the book “Tap” about the mobile economy of smartphones and the limitless future of AI, augmented and virtual reality, wearable tech, smart homes, and the Internet of Things.

As organizations modernize their technology and move into the digital transformation era, IT has become a strategic force for competitive survival. Yet updating core legacy systems and retraining staff while building highly competitive new digital products and services is a tough balancing act that many IT leaders are still struggling with. What is it really like to migrate legacy systems to the cloud? How can we best understand the strategic function of IT and prove its value to the business? Join veteran IT expert and serial CIO Mark Settle on CXOTALK to discuss his experiences in using IT transformation to drive innovation and disruption.

What is marketing technology and how is it changing? Scott Brinker, co-founder, president and CTO of ion interactive, tells Michael Krigsman of CXOTalk about the changing landscape of post-click marketing and conversion optimization.Brinker, one of the most influential voices in marketing technology, shares how greater personalization and artificial intelligence are increasingly important as marketing tech incorporates AI.

Digital transformation is affecting businesses everywhere, even “floating cities” in the middle of the ocean. Sol Rashidi, Chief Data and Cognitive Officer at Royal Caribbean, tells industry analyst Michael Krigsman at CXOTalk how the cruise line is changing, how data and AI are shaping travel, and more.Rashidi offers insight on roles of women in technology, how to balance family and work in tech, and explain the responsibilities of a chief data officer.

Artificial intelligence can make companies dramatically more efficient, but investing in the technology can come with risks and complications. Tiger Tyagarajan, CEO of Genpact, tells Michael Krigsman of CXOTalk about the best strategies for buying AI to improve your business.

Today’s cities are more technology driven than ever, yet their digital transformation is only just beginning. By 2050, over 70% of us will live in cities that must do more for their citizens than ever before. But are our cities ready? Today, civic institutions face challenges such as aging infrastructure, inadequate transportation, and inefficient bureaucratic processes. Cities must rethink how they operate and deliver services by turning to digital tools, data, and intelligent connected systems. Our cities must grow smarter—and provide citizens and businesses with what they need to grow and thrive. In this episode, Jonathan Reichental, noted city CIO, technologist, and smart city expert brings his latest ideas and insight into the digital transformation of our civic spaces and lives.

Data centers are the heart of our our data- and cloud-based world. On this episode, we explore data centers and innovation with a true industry leader. Kim Stevenson is Senior Vice President and General Manager of Data Center Infrastructure at Lenovo.

Education is undergoing a transformation unlike any that it has undergone in recent memory. The rise of digital education along with a host of shifting expectations by students is demanding new ways of delivering learning. Higher education must also provide new digital methods to serve to a wide-ranging group of institutional stakeholders, from educators and parents to administrators and students. In this episode, Joanna Young, recent higher ed CIO, industry advisor, and well-known thought leader, brings her latest insight and thinking on the digital transformation of higher education.

Energy is a crucial part of modern life. This episode examines the impact of exponential technologies on energy and power for the future along with the public policy implications. Join our great guests for an exciting show!

Workday is an important player in the enterprise SaaS market, with consistently high customer satisfaction scores and recognition for being a great place to work. Workday also holds the distinction of have four female C-level executives. On this episode we speak with all four these execs, discussing their roles and how they collaborate. It's an exciting and special show!

The automotive industry is undergoing dramatic change based on ACE -- autonomous, connected, electrified vehicles that rely on large datasets to power on-demand mobility services. This episode brings together three top experts to examine the near-term future of vehicles and the auto industry.

The technology industry is changing faster than ever, demanding new types of leadership to ensure IT systems meet the sky-high bar that is set across the sector. Growing workforce expectations in tech firms, combined with modern technologies, have pushed even leaders in Silicon Valley to innovate further and improve service delivery while embarking on ambitious programs of digital transformation. In this episode, Ben Haines, Enterprise CIO of early Internet pioneer Yahoo, shares his ideas on rethinking IT to meet these shifts head-on in today's exponential digital era.

Security is on everyone's mind today, so corporations and the government must consider how to create secure systems while maintaining usability and customer experience. For this episode, we talk with Tom Patterson, Chief Trust Officer at Unisys, to learn strategies for secure computing. Their operating system, ClearPath, has never been hacked so Tom will explain how Unisys has achieved that goal.