Boiling Point Podcast

Introducing Paul Simmonds   Independent retail is a tough business.  Independents are competing with big-box stores, large shopping destinations, and online retailers, which often have hard-to-beat pricing.  So how does an independent retailer stand out amongst the crowd?  Paul Simmonds seems to have the answer.   Paul is a 35 year veteran of the retail business and the owner of Robert Simmonds Clothing in Fredericton, New Brunswick, Canada.  This tough but kind business man started in the business as a stock boy in a shoe store at 14 years of age, and moved himself up the ladder to success by learning from a number of mentors.  Robert Simmonds, named in homage to Paul’s father, opened in 1998 as an upscale men’s clothing store. Sixteen years later, Robert Simmonds offers upscale men’s and women’s, as well as urban style clothing.   What sets Robert Simmonds Clothing apart from the crowd?  An over-the-top customer experience.  A typical customer interaction involves a customer entering the store, being