Gapology Radio

As business leaders, we must always consider what is best for the business in our decision-making process. One of our largest investment areas is our people, and similar to other areas of our organization, we must also define our expectations for the results of this investment area. We must clarify what our expected return must be from it. This is our People ROI.  Listen in as authors Mark Thienes and Brian Brockhoff discuss the decision of “How do you know when to invest in someone?”