Franklincovey On Leadership With Scott Miller

Cracking the Code to Customer Loyalty Join Shawn Moon, author of the forthcoming book Leading Loyalty, as he shares how leaders can empower frontline employees to increase customer loyalty by using the principles of empathy, responsibility, and generosity. Subscribe to the FranklinCovey On Leadership email newsletter and receive weekly videos, tools, articles, and podcasts to help you become a better leader. ow.ly/tH5E30kAxfj