Fintech Insider By 11:fs

818. Insights: How to build trust in financial services

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Sinopsis

Our expert host, Ross Gallagher, are joined by some great guests to talk about how to build and keep trust in financial services. The 2008 financial crisis was a pretty pivotal time, to say the least. Suddenly, big banks could fail and our money just didn’t feel as safe as it once did. Trust in the whole system suffered a hit which many thought was irreparable. However, the industry has since gone through a transformative period - improved regulation, more effective governance, and a huge exercise rebuilding that trust with the customer. In a world that now looks so very different from 2008, we want to tackle the tricky matter of trust head on. How do financial services build trust? How do they keep it? And what makes one FS provider more trustworthy than another? This week's guests include: Jordan Sinclair, President at Robinhood UK Monica Hovsepian, Head of Financial Services Industry at OpenText Aidan Rushby, CEO at Carmoola --------------------------------------- Fintech Insider by 11:FS is a bi-we