Fintech Insider By 11:fs

792. Insights: Putting services back into financial services

Informações:

Sinopsis

On this episode of Fintech Insider Inisghts, 11:FS CEO David M. Brear is joined by our very own CTO Ewan Silver for a fireside chat to unpick what we mean when we say the services have fallen out of financial services. At 11:FS we believe there’s a real service gap in the industry, where companies have fixated over products or customer numbers or data, rather than the customer themselves and how best to serve them. It’s also something we often talk to our clients about so today we thought we’d open up that conversation to you, our listeners too. Fintech Insider by 11:FS is a bi-weekly podcast dedicated to all things finance, banking, technology, and financial services. Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including guests from Visa, Nubank, M-Pesa, Techcrunch, Starling, and JP Morgan Chase to discuss the latest news, developments, and trends within the industry. Our weekly news show drops ever