Million Dollar Landscaper

In this episode of the Million Dollar Landscaper Podcast, hosts Kati and Scott Molchan dive into a common challenge for landscaping business owners: unclear roles and responsibilities. When everyone’s on a different page, tasks fall through the cracks, tensions rise, and efficiency takes a hit. But with the right structure and communication, you can turn things around—no matter the size of your team.   Scott and Kati share insights from a recent coaching call where they helped a client clarify roles for their Crew Leaders, Operations Managers, and Owners. They break down exactly what each role should focus on daily, from crew oversight to handling client requests and tracking hours. For smaller teams or solo operators who wear multiple hats, they’ve got you covered too, with tips on prioritizing, delegating, and managing all the moving parts.   You’ll learn actionable steps for creating job clarity and setting clear expectations, so your team knows what “success” looks like in their roles. Plus, they discuss