Supply Chain Now Radio

In this episode of Supply Chain Now, Scott Luton hosts a discussion with Ryan Hanson, Chief Supply Chain Officer at Staples, and Shannon Vaillancourt, CEO and President at RateLinx, with a conversation focused on optimizing supply chain performance through a hybrid logistics model that leverages both in-house teams and third-party logistics providers (3PLs). Ryan describes Staples' extensive supply chain network and how it ensures top-notch customer experiences by integrating rigorous automation and strategic partnerships. Shannon emphasizes the importance of real-time data and effective communication for building trust and streamlining operations between shippers and 3PLs. Together, they explore the benefits of this hybrid approach in driving cost savings, enhancing customer satisfaction, and fostering innovation in the fast-moving world of logistics.Jump into the conversation:(00:00) Intro(01:56) Staples supply chain footprint(04:14) Hybrid models and strategic control(08:25) Technology's role in suppl