Powerbanking

SummaryIn this episode, Jacqueline Twillie discusses the intricacies of navigating difficult conversations and negotiations. She introduces the Latte Framework, which consists of Look, Anticipate, Think, Talk, and Evaluate, providing practical strategies for each stage. The conversation covers how to observe tension, anticipate derailments, address bad behavior, maintain composure in power imbalances, know when to walk away, and reflect on negotiation outcomes. Jacqueline emphasizes the importance of preparation, emotional intelligence, and continuous evaluation in becoming a successful negotiator.TakeawaysThe real negotiation begins before the first word is even uttered.Successful negotiators expect derailments to happen.Observing the environment and your internal state is crucial.Address behavior, not character, to maintain psychological safety.Using power phrases can help redirect conversations effectively.Maintaining composure in high-stakes situations is essential.Knowing your walk-away points is critica