Supply Chain Now Radio

Brazilian Jiu-Jitsu is a self-defense martial art and combat sport that requires years of study, intense concentration, and physical self-mastery. It is essentially high-level problem-solving, albeit with potentially dire physical consequences. That combination of characteristics means that it is not entirely unlike supply chain management, especially at the industry-leading level.Jim Brochu, is the General Manager for the supply chain division at Pivotree, a leader in frictionless commerce that designs, builds, and manages digital platforms for over 250 major retail and branded manufacturers globally.In this video interview, Jim shares his perspective on problem-solving and frictionless commerce with hosts Scott Luton and Constantine Limberakis:• What the concept of frictionless commerce means, and what it should look and feel like from the customer’s perspective• Opportunities that exist for companies to (truly) optimize their supply chain operations given what everyone has learned over the last few years•