Supply Chain Now Radio

All supply chains face complexity, but if healthcare supply chains struggle to operate as designed, people’s lives are affected. This not only raises the bar for performance, but it also increases the dedication shown by the many professionals working to support patient care through supply chain operations.Steve Downey is the Chief Supply Chain and Patient Support Services Officer at Cleveland Clinic. His multi-disciplinary team has responsibility for a wide range of activities including sourcing, materials management, technology/P2P, analytics, and support services, including food services, linen and laundry, and patient transport.In this episode, Steve joins host Scott Luton to talk about one of the most human-centric supply chains in the world:• How the effort and investment required to provide comprehensive patient care are a lot like the multi-faceted skills and relationships needed to power sophisticated supply chains• The incredible collaboration and teamwork taking place behind the scenes at Cleveland