Software Process And Measurement Cast

Software Process and Measurement Cast number 308 features our interview with Michael West discussing his book Return on Process.  Process improvement can have a dramatic impact to an organization's bottom line BUT ONLY with careful thought and planning.  Michael West explains that process improvements with real impact are rarely an accident. Michael’s bio . . . Michael West is a life-long practitioner and student of process improvement. He is the co-founder of Natural Systems Process Improvement (Natural SPI), a consultancy specializing in designing, developing, and deploying process systems that enable measurable business performance improvement gains. Mr. West’s process insights and innovations have helped many organizations in various sectors of the economy achieve real process and performance improvement. His process consulting clients include ATK, Autodesk, AVL, BAE, BB&T, Crane Aerospace, DCS, Deloitte, Sandia National Labs, Reliability First, and the US Navy. Mr. West frequently presents and speaks