Sinopsis
Interviews, essays, facts and tips about process improvement and measurement in the Information Technology arena!
Episodios
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☠️Constraints and Friction Are Our Friends, SPaMCAST 876
28/09/2025 Duración: 41minThe Theory Of Constraints: A Real-World Tool Constraints and friction generate interest in process improvement. Why this matters: The lack of friction leads to overuse which is the tragedy of the commons. Our panel flows with: Jeremy Berriault - Daniel Doiron - Me - Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means delivering less. Why it matters: Work Intake controls what a team works on and when they work on it. Overloaded teams deliver less value. Poor prioritization leads to delivering the wrong work. Chaotic work intake costs organizations money and time. Zoom in: Mastering Work Intake by Jeremy Willets and Tom Cagley provides the reader with ideas, principles, actionable advice, worksheets, and examples to deliver more value. Buy a copy! JRoss Publishing: Amazon: Work-Life Balance IS DEAD Many firms are bringing everyone back to the office and demanding longer hours. They are conflating effort and productivity. Wh
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☠️No Dead Careers Here, SPaMCAST 875
14/09/2025 Duración: 33minImpressions are NOT facts - No Matter What Your Gut Tells You! Stoic philosophy holds that impressions are not facts and must be tested. Why this matters: It is very easy to jump to conclusions. In some cases, this is harmless, while in others it leads to disaster. The question the panel faces is whether EVERY impression needs to be examined or is there a continuum. Our panel flows with: Jeremy Berriault - Jeremy Willets - Jon M Quigley - Daniel Doiron - Me - Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means delivering less. Why it matters: Work Intake controls what a team works on and when they work on it. Overloaded teams deliver less value. Poor prioritization leads to delivering the wrong work. Chaotic work intake costs organizations money and time. Zoom in: Mastering Work Intake by Jeremy Willets and Tom Cagley provides the reader with ideas, principles, actionable advice, worksheets, and examples to deliver mor
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31/08/2025 Duración: 34min
We only have control over ourselves! The dichotomy of control. Why it matters: We have direct control over our thoughts, judgments, and actions, but external events, other people's opinions, and the outcomes of our actions are not directly within our control. When discussing problem statements, Jeremy Berriault stated, “stick with STIC.” The alliteration was great! Our panel flows with: Jeremy Berriault - Jeremy Willets - - Me - Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means delivering less. Why it matters: Work Intake controls what a team works on and when they work on it. Overloaded teams deliver less value. Poor prioritization leads to delivering the wrong work. Chaotic work intake costs organizations money and time. Zoom in: Mastering Work Intake by Jeremy Willets and Tom Cagley provides the reader with ideas, principles, actionable advice, worksheets, and examples to deliver more value. Buy a copy! JRoss Publis
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17/08/2025 Duración: 29min
Dry riverbeds or flash floods - flow matters! Why it matters: Understanding how value is created and moves through an organization is critical. The problem is that the concept is complicated. Freddie Clark stated, “measuring flow is a two-dimensional measure of a three-dimensional problem.” Our panel flows with: Jeremy Berriault - Freddie Clark - https://www.linkedin.com/in/freddie-clark/ - Me - Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means delivering less. Why it matters: Work Intake controls what a team works on and when they work on it. Overloaded teams deliver less value. Poor prioritization leads to delivering the wrong work. Chaotic work intake costs organizations money and time. Zoom in: Mastering Work Intake by Jeremy Willets and Tom Cagley provides the reader with ideas, principles, actionable advice, worksheets, and examples to deliver more value. Buy a copy! JRoss Publishing: Amazon: There are things yo
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Nerd Joy, A Panel Discussion, SPaMCAST 872
04/08/2025 Duración: 36minThe work has to get done, be miserable, or find JOY in it – it’s your choice. Why it matters: It is hard to motivate yourself and your team if you do not find joy in the work you do day in and day out. Our panel finds a joyful path: Jeremy Berriault - Jon M Quigley - - Me - Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means delivering less. Why it matters: Work Intake controls what a team works on and when they work on it. Overloaded teams deliver less value. Poor prioritization leads to delivering the wrong work. Chaotic work intake costs organizations money and time. Zoom in: Mastering Work Intake by Jeremy Willets and Tom Cagley provides the reader with ideas, principles, actionable advice, worksheets, and examples to deliver more value. Buy a copy! JRoss Publishing: Amazon: Dry riverbeds or flash floods - flow matters! — The next SPaMCAST Flow measures what gets delivered. Why this matters: Flow just doesn’t ha
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When Management Won’t Buy In, A Panel Discussion, SPaMCAST 871
20/07/2025 Duración: 36minPushing cooked spaghetti uphill…is exhausting. Why it matters: It is hard to make change happen if leaders provide lip service to the cause. It is impossible if they actively oppose change. So what are you going to do? Panelists include: Jeremy Berriault - - Jon M Quigley - - Me - Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means delivering less. Why it matters: Work Intake controls what a team works on and when they work on it. Overloaded teams deliver less value. Poor prioritization leads to delivering the wrong work. Chaotic work intake costs organizations money and time. Zoom in: Mastering Work Intake by Jeremy Willets and Tom Cagley provides the reader with ideas, principles, actionable advice, worksheets, and examples to deliver more value. Buy a copy! JRoss Publishing: Amazon: Find joy in your daily activities! The next SPaMCAST Finding approaches to find joy in the little things at work is more than just
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Habits Stink, A Panel Discussion, SPaMCAST 870
06/07/2025 Duración: 38minHabits, doing work without thinking, are the death of process improvement. Why it matters: When your brain goes on autopilot, it is easy to miss subtle changes and problems in product flow. Is it ever ok to stop thinking? Panelists include: Jeremy Berriault - - Jon M Quigley - Freddie Clark - Me - Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means delivering less. Why it matters: Work Intake controls what a team works on and when they work on it. Overloaded teams deliver less value. Poor prioritization leads to delivering the wrong work. Chaotic work intake costs organizations money and time. Zoom in: Mastering Work Intake by Jeremy Willets and Tom Cagley provides the reader with ideas, principles, actionable advice, worksheets, and examples to deliver more value. Buy a copy! JRoss Publishing: Amazon: Fix Your Organization's Operating System FIRST: The next SPaMCAST Fix your organization BEFORE you try to fix
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AI - The Death Of Specialization? A Panel Discussion, SPaMCAST 869
22/06/2025 Duración: 31minAnd we are back! The SPaMCAST 869 features a conversation on whether AI means the death of the specialist. Why it matters: AI tools and agents are becoming a core feature in the workplace of nearly all forward-facing organizations. To keep up, employees need to see the future and take action. Panelists include: Jeremy Beeriault - - - SusanParente - Me - Mastering Work Intake sponsors SPaMCAST! Overwhelmed? Find your focus. Readers praise "Mastering Work Intake" for its practical, actionable advice. Learn to prioritize effectively and eliminate bottlenecks. Real results, real change. Discover the system that simplifies complex projects. Order your copy today! Links to buy a copy… JRoss Publishing: Amazon: Interested in continuing the conversation on work intake with peers in a safe space? Join the Mastering Work Intake Community on LinkedIn Habits or Rituals: The next SPaMCAST Have your daily events become habits with all the conscious thought you’d give to scratching your…ear? Why this
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Spamcast Spring Rewind 8 - Annual Panel Discussion 2024
15/06/2025 Duración: 52minThe Software Process and Measurement Cast Crew is on vacation. Until then, we are revisiting some fabulous panel discussions we have had during the last 19 years. We will be back on June 21st. Poor work intake equals out-of-control. Being out of control leads to stress and poor quality. Mastering Work Intake is the path to bringing order out of chaos. Buy a copy today! JRoss Publishing or Amazon. JRoss Publishing: Amazon: Original Show Notes: Another year has flown by, and 2025 is near. The SPaMCAST 844 features our year-end panel discussion. This year, Jeremy Willets, Jeremy Berriault, Susan Parente, Jon M Quigley, and I discussed AI, Agile, mixing methods, and tried to forecast what comes next. This episode is a cornucopia of opinions and frivolity. Websites: Jeremy Berriault: https://berriaultandassociates.com/ Susan Parente: http://www.s3-tec.com/ Jon M Quigley: https://valuetransform.com/ Jeremy Willets: https://www.jeremywillets.com/
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Spamcast Spring Rewind 7 - SPaMCAST Annual Panel, Fun and Frivolity
08/06/2025 Duración: 59minThe Software Process and Measurement Cast Crew is on vacation. Until then, we are revisiting some fabulous panel discussions we have had during the last 19 years. We will be back on June 21st. Poor work intake equals out-of-control. Being out of control leads to stress and poor quality. Mastering Work Intake is the path to bringing order out of chaos. Buy a copy today! JRoss Publishing or Amazon. JRoss Publishing: Amazon: Original Show Notes: SPaMCAST 788 is our annual SPaMCAST panel featuring most of the podcast regulars, including: Jeremy Berriault, Keis Kostaqi, Jon M. Quigley, Jeremy Willets, and Tom Cagley appears in the ringmaster role. Tony Timbol and Susan Parente, regular contributors, were unable to join, and we missed them (this time of year is busy). Maybe I should do the annual panel in February, no one is busy in the colder parts of February. During this year's panel, we discussed using AIs in coaching, working in the office, Jon’s tent, and 2024.
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Spamcast Spring Rewind 6 - Is AI The End Of Project Management, A Panel With Paul Clapis, Susan Parente, Michael Milutis, and Mark Tolbert
01/06/2025 Duración: 42minThe Software Process and Measurement Cast Crew is on vacation. Until then, we are revisiting some fabulous panel discussions we have had during the last 19 years. We will be back on June 21st. Poor work intake equals out-of-control. Being out of control leads to stress and poor quality. Mastering Work Intake is the path to bringing order out of chaos. Buy a copy today! JRoss Publishing or Amazon. JRoss Publishing: Amazon: Original Show Notes: In the Software Process and Measurement Cast 762, we host a panel discussion on the impact of AI on project management prospects. The panel of Paul Clapis, Susan Parente, Michael Milutis, and Mark Tolbert state categorically that project administration will be overtaken, but the high-value human side of project management will not be displaced. I am not sure what that means for most people working in the project management space. Listen to the discussion and then look carefully at the work you are doing. Will AI be a boon or a bane for project management? Let the
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Spamcast Spring Rewind 5 - What We Learned In 2021, A Panel Discussion
25/05/2025 Duración: 33minThe Software Process and Measurement Cast Crew is on vacation. Until then, we are revisiting some fabulous panel discussions we have had during the last 19 years. We will be back on June 21st. Poor work intake equals out-of-control. Being out of control leads to stress and poor quality. Mastering Work Intake is the path to bringing order out of chaos. Buy a copy today! JRoss Publishing or Amazon. JRoss Publishing: Amazon: Original Show Notes: One of the fun parts of programming the Software Process and Measurement Cast is getting diverse groups of people together to chat. In this edition of the podcast, Jon M Quigley, Jeremy Willets, Jeremy Berriault, Kevin Rush, Susan Parente, and I convened to discuss what we learned about work in 2021. The last few years have been extraordinary -- both good and bad. When you live in times like these, it is incumbent on all of us to learn from them. The panelists (other than myself) are: Jeremy Berriault Web: Susan Parente Web: Jon M Quigley Web: Kevin Rus
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Spring 2025 Rewind 4 - Does Engagement Matter? A Panel Discussion
18/05/2025 Duración: 51minThe Software Process and Measurement Cast Crew is on vacation. Until then, we are revisiting some fabulous panel discussions we have had during the last 19 years. We will be back on June 21st. Poor work intake equals out-of-control. Being out of control leads to stress and poor quality. Mastering Work Intake is the path to bringing order out of chaos. Buy a copy today! JRoss Publishing or Amazon. JRoss Publishing: Amazon: Original Show Notes: Today we share our year-end panel discussion with the SPaMcast contributors and occasionally our dogs (once one gets going, everyone needs to get in on the action). The topic this year is engagement. Is being on two calls at once, engagement? Does just being present tick the engagement box? Patterns and antipatterns abound, but Is engagement really that important? The panelists for this installment are: Jeremy Berriault Jeremy Willets Susan Parente A quick advertisement: Controlling work entry requires preparation and knowledge, building to establishing a p
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Spring 2025 Rewind 3 - Pitchforks and Torches, Work In 2022, A Panel Discussion
11/05/2025 Duración: 55minThe Software Process and Measurement Cast Crew is on vacation. Until then, we are revisiting some fabulous panel discussions we have had during the last 19 years. We will be back on June 21st. Poor work intake equals out-of-control. Being out of control leads to stress and poor quality. Mastering Work Intake is the path to bringing order out of chaos. Buy a copy today! JRoss Publishing or Amazon. JRoss Publishing: Amazon: Original Show Notes: Today marks the end of year 15 on the Software Process and Measurement Cast, and we are closing the year with pitchforks and torches. We discussed the world of knowledge work in 2022. Leadership, principles, value, and values take center stage. Panels like this make me want to do panels every week! The panelists (other than myself) are: Jeremy Berriault Web: Jon M Quigley Web: Kevin Rush Twitter: @ Chris Hurney Web: T witter: Participating in spirit (they were on part one last week) Susan Parente Susan Parente Twitter: @TechRiskManager Jeremy Willets
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Spring 2025 Rewind 2 - It's All About the People, A Panel Discussion with Laberge, Parente, Voris, Sweeney, and Cagley
04/05/2025 Duración: 43minThe Software Process and Measurement Cast Crew is on vacation. Until then, we are revisiting some fabulous panel discussions we have had during the last 19 years. We will be back on June 21st. Poor work intake equals out-of-control. Being out of control leads to stress and poor quality. Mastering Work Intake is the path to bringing order out of chaos. Buy a copy today! JRoss Publishing or Amazon. JRoss Publishing: Amazon: Original Show Notes: In March 2020, as our world was shrinking and words like 'lockdown' and 'zoom-bombing' were becoming a reality, we recorded and aired . Paul Laberge, Susan Parente, Jo Ann Sweeney, John Voris, and I talked about how we could create or preserve interactions leading to serendipity. Remote working was new for many people. This week we discuss what went well and what have we learned from nearly a year of working remotely. As the editor of the SPaMCAST it is my great pleasure to reconvene a group of people that have such great insight into people. The discussion is
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Adopting AI, Ethics, Pragmatism, and Optimism, A Discussion with Paul Gibbons, SPaMCAST 860
20/04/2025 Duración: 46minThe SPaMCAST 860 features a conversation with Paul Gibbons. We discussed his new book, , which he co-authored with James Healy. This is not our first conversation with Paul, they have all been fabulous. Paul Gibbons is a keynote speaker and author of five books, including the acclaimed Adopting AI: The People-first Approach, which came out in March 2025. Before that, he was IBM's thought-leader on the future of work, and before that, a professor of business leadership at the University of Denver. In the Jurassic era, he was CEO of Europe's top leadership consulting firm. He lives in Denver with his two sons and enjoys F45 and competitive high-stakes poker. Web: LinkedIn: Note: Due to a technical error on my part, the opening is abrupt. One minute of chit chat was lost. Mastering Work Intake sponsors SPaMCAST! Overwhelmed? Find your focus. Readers praise "Mastering Work Intake" for its practical, actionable advice. Learn to prioritize effectively and eliminate bottlenecks. Real results, real change.
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Spring 2025 Rewind 1 - Intentional Serendipity, A Panel Discussion with Laberge, Parente, Voris, Sweeney, and Cagley
20/04/2025 Duración: 35minThe Software Process and Measurement Cast Crew is on vacation. Until then, we are revisiting some fabulous panel discussions we have had during the last 19 years. We will be back on June 21st. Poor work intake equals out-of-control. Being out of control leads to stress and poor quality. Mastering Work Intake is the path to bringing order out of chaos. Buy a copy today! JRoss Publishing or Amazon. JRoss Publishing: Amazon: Original Show Notes: SPaMCAST 597 features a special panel of leaders who discuss working from home now and after the initial reaction to being remote has worn off. One of the important points we discussed was the need to make space for intentional serendipity. The panel is composed of Paul Laberge, Susan Parente, John Voris, Jo Ann Sweeney, and your host. Panelist Bios Jo Ann Sweeney FCIM FIIC MCIPR is an engagement and communication consultant. Typically, she acts as change management lead on complex programmes, facilitating development of effective engagement, training, and
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Empathy Is Not A Dirty Word In Leadership, A Panel Discussion, SPaMCAST 859
13/04/2025 Duración: 30minSPaMCAST 859 features a panel discussion on the role of empathy in getting work done in teams and organizations. This is not a black or white issue, the panel suggests there are nuances. The panel includes , , , and Please welcome Brad to the cast! I have wanted to get Brad on the podcast for several years. The stars finally aligned! Visit Mr Bittorf on LinkedIn Mastering Work Intake sponsors SPaMCAST! Overwhelmed? Find your focus. Readers praise "Mastering Work Intake" for its practical, actionable advice. Learn to prioritize effectively and eliminate bottlenecks. Real results, real change. Discover the system that simplifies complex projects. Order your copy today! Links to buy a copy… JRoss Publishing: Amazon: Interested in continuing the conversation on work intake with peers in a safe space? Join the Mastering Work Intake Community on LinkedIn Re-read Saturday News In our re-read of , we reach Chapter 12. The idea that I continue to return to when I contemplate this chapter, titled Individual
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A Tale Of Work Intake Woe, Safety, Essays and Conversations With Jeremy Bearriult, SPaMCAST 858
06/04/2025 Duración: 22minSPaMCAST 858 features a tale of work intake woe set in the Innovatech world that and I created. In this world, we use a bit of fiction to highlight real-world problems without pointing fingers or calling anyone a box of rocks. I would love your feedback about using allegory to highlight real issues. We will also have a visit from Jeremy Bearriult, The Evolutionary Agilist, who will bring his humor and wisdom to the podcast. Mastering Work Intake sponsors SPaMCAST! Overwhelmed? Find your focus. Readers praise "Mastering Work Intake" for its practical, actionable advice. Learn to prioritize effectively and eliminate bottlenecks. Real results, real change. Discover the system that simplifies complex projects. Order your copy today! Links to buy a copy… JRoss Publishing: Amazon: Interested in continuing the conversation on work intake with peers in a safe space? Join the Mastering Work Intake Community on LinkedIn Re-read Saturday News In our re-read of , we reach Chapter 10 titled Culture And Human Rig
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The Future Of Software Development, A Conversation with Andy Hillard, SPaMCAST 857
30/03/2025 Duración: 37minSPaMCAST 857 features our interview with Andy Hilliard, CEO of Accelerance and author of . In this episode, we talk about the future of software development and how global teams fit into the current geopolitical perspective. Nothing light and frothy in this week's discussion! Andy Hillard's Bio: As CEO of Accelerance, Andy leads and advocates for the globalization and collaboration of great software teams with our clients in search of talent and innovation Building a distributed extension of their engineering function and culture. At Accelerance, we’re passionate about global software development and committed to making your global relationship an enviable success. Accelerance helps companies create and execute better software engineering strategies using global software outsourcing partnerships by providing professional guidance for planning, sourcing, and managing global teams… to achieve valuable benefits without risks and challenges. Accelerance has certified software engineering partners in more than