Software Process And Measurement Cast

SPaMCAST 299 features our essay on systems thinking.  Many process improvement programs falter despite our best efforts because they don't improve the overall performance of IT. The impact of fixing individual processes can easily get lost in the weeds, the impact overtaken by the inertia of the overall systems. Systems thinking is a way to view the world, including organizations, from a broad perspective that includes structures, patterns, and events, rather than simply based on a single event.  The essay begins: In a world made up of interlocking systems, understanding requires defining a set of general principles independent of the system being measured. At a more finite level, such as a company or product, understanding systems is crucial for being effective and efficient.  Many process improvement programs falter when, despite our best efforts, they don't improve the overall performance of IT. More? Listen to SPaMCAST 299! Next week is show 300!  We will feature our interview with Vasco Duarte. We discus