Software Process And Measurement Cast

Welcome to the Software Process and Measurement Cast 88! The interview in the SPaMCAST 88 features a discussion with Naomi Karten.  We discussed her book Changing How You Manage and Communicate Change. This book is another game changer! Naomi Karten (http://www.nkarten.com) is well-known for delivering serious material with a light touch. As principal of her training and consulting business, she helps organizations and individuals improve customer satisfaction, manage change, strengthen teamwork, and enhance communication and presentation skills. Naomi has delivered seminars and keynote presentation to more than 100,000 people internationally in such diverse locations as Oslo, Zurich, Hong Kong, Tokyo, Trinidad, Costa Rica, and throughout the US and Canada. The premise of Naomi’s book, Changing How You Manage and Communicate Change: Focusing on the Human Side of Change, is that change will proceed more smoothly and with less turbulence if serious attention is given to the people aspects. Information on this b