Software Process And Measurement Cast

Show 56 features an interview with Bill Phifer of EDS, an HP Company.  We discussed the importance of measurement and metrics in sourcing arrangements.Bill Phifer is a Fellow at EDS, an HP Company, with responsibility for enterprise strategies related to quality standards and models for the Global Quality and Service Excellence group. He is a Software Engineering Institute (SEI) authorized Capability Maturity Model Integration (CMMI) Lead Appraiser with over 33 years in IT including 16 years in software process implementation and improvement, measurement, and project management. Bill is also a Lead Evaluator for Carnegie Mellon University’s eSourcing Capability Model for Service Providers (eSCM-SP) with an interest in sourcing best practices. This includes a focus on game theory and balancing the needs of customers and service providers with relationship management. He is a regular presenter at IT industry conferences and seminars such as SEI’s SEPG, itSMF USA Fusion, and IEEE. Bill is currently concentrating