Podcast | Support Driven
Episode 21 – Mikael Blaisdell on where Customer Service has been and where it’s going
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:00:00
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Sinopsis
With 30 years in customer service, Mikael Blaisdell shares his insights into the past and on the future of the industry. Highlights: The forces driving the evolution of customer service The future of customer service Why SaaS changes everything The importance of data Show Notes: mblaisdell.com Customer Success Forum Customer Success Association
