Main Street Mavericks Radio

In this episode, Thomas Schmitt, automotive management professional, discusses how building relationships is key to managing a successful car dealership. Thomas has noticed that many dealerships are still viewing customers as numbers rather than as people.Tom Chesser, owner of Solutions Plus made an appearance on this episode of Main Street Mavericks Radio. Tom provides custom-tailored solutions for business owners who need to gain an advantage in the market place. His slogan is "Solutions that put more money in your bank account."Thomas goes on to say that everything that happens in a car dealership is about relationships, from the customer to the bank to the dealership employees. In order to get happy customers, a dealership needs to show that they are willing to work with the customer. Because dealership management is so overwhelmed with paperwork, they don't have the opportunity to review how their sales team is making sales.Thomas has extensive experience directing multi-franchise dealerships from small