Authority Issues

In this episode, Kendall, rachel, and Aimee talk about: * Dropping out of high school/not having a university degree * The major importance of learning to type early on * Loving the first taste of authority, building her own team * Learning that people don't want to talk to sales if they can shop online * Why the pop-up window is (technically) her fault :shaking-fist: * Experiencing classic sexism from Japanese executives * The fallout of the first dot com crash and taking a major step back careerwise * Trusting your friends to tell you if you're being an asshole * Learning how to frame recommendations for improvement without alienating people by telling them their baby is ugly * Checking intentions for and expectations from going into management * Recommendation for the book Performance Breakthrough by Cathy Rose Salit * What 'visibility' means, and why you don't need someone to tell you to get it * Authority's effect, and cultural differences in responses to it * Watching this talk every quarter for inspi