Authority Issues

In this episode, rachel, Kendall, and Nadyne talk about: * An early career transition from software engineering to user research via human factors training * Equipping sharks with lasers * How weird it was to work on a military base as a civillian and not be the lunch lady * Arriving in the SF Bay Area just as the first dot com bubble burst * How it's easier to communicate concerns when there is a framework for it * Doing the job AND talking about the job * A high school paramedic?! * Looking into the eyes of it (American healthcare) * The difference between being trained how to use management tools vs how to actually manage * How to handle it when someone is intimidated by you: be more personal (and vulnerable) * Giving your team opportunities to build leadership skills by allowing them to support you when you need it * Going to all kinds of live shows and why that's awesome * Kendall's penchant for ruining things You can find Nadyne on Twitter and Instagram as @nadyne :) Special thanks to Mel Stanley for o