Catalyst Sale Podcast: Sales Training | Sales Strategy | B2b | Selling | Marketing
Communicate with Empathy - 103
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:22:38
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Sinopsis
Communicate with Empathy - Putting yourself in the shoes of others This week on the Catalyst Sale podcast we chat about communication, specifically communicating with empathy. It takes us a little time to get to the practical application, but we end the discussion on a strong note with some guidance on how you can communicate with empathy. We also add a point of clarification on the front end of the podcast. If you are looking for us online, you can find us at https://catalystsale.com Questions Addressed What does empathy mean? What is the difference between empathy and sympathy? What does it mean to communicate with empathy? What do you think of when you reflect on Lee Cockerell’s quote – “Candor is Truth with Empathy” How does Empathy impact Sales? Key Takeaways Empathy - Putting yourself in someone else’s shoes. Empathy - Evaluating a situation through their eyes. Being empathetic is doing what you can to put yourself in the shoes of others. Focus on how others may receive the message based on their e