Studio Sherpas Podcast

205: Forging the Best Client Relationships with Generosity w/ John Ruhlin

Informações:

Sinopsis

As a freelancer or small business owner, buying gifts for your clients may feel frivolous and wasteful. The truth is, it can be a small investment with a huge reward. However, we often get it wrong when it comes to determining the best gifts to give. If you are hesitant to spend a little extra to treat your clients, this is the perfect episode to change your mind. Key Takeaways Showing up and giving with no strings attached attracts genuine reciprocity. Give these gifts at unexpected times. It leads to growth in relationships that may take time but will be stronger in the end. A world-class gift should focus on the recipient, not the giver. Thinking from the other person’s perspective and trying to understand what they really want forms strong and lasting bonds. About John Ruhlin John is the world’s leading authority in maximizing customer loyalty through radical generosity. He is the founder of and author of Giftology. John has been featured in Fox News, Forbes, Fast Company, Inc., and The New York Times. Th