Hashtag Higher Ed
Ep14. X Marks the Spot: Understanding Student Journey Mapping
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:53:12
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Sinopsis
JP Rains, Director of Digital Strategy at Laurentian University, joins the Hashtag Higher Ed Podcast and explains why your institution needs a student journey map. Plus, JP offers a step-by-step guide to creating journey maps that lead to tangible improvements in the customer experience.
