Norwex® Learning Network

Tune in to learn how to use the simple acronym RADICAL to radically change way you communicate with US Regional Sales Managers, Lynn Branham and Jenna Lang. R - Recognize the person’s value A - Acknowledge they may have a different perspective D - Decide to be open to new information I - Inquire what they’re experiencing/thinking/feeling C - Clarify what you’re hearing by paraphrasing what they’re saying A - Ask questions until you understand, NOT until you’re understood L - Leave the conversation on good terms