True North

Loop11’s co-founder Shefik Bey speaks with Janaki Kumar, the VP Head of Design and Co-Innovation Center at SAP and the author of ‘Gamification At Work: Designing Engaging Business Software”. They also discuss her Woman of Influence Award and what it meant (2:20), what she feels her strength and decision that led to her position in the industry (3:37) and how innovation lies at the seams of multiple disciplines (5:52) and how this aided her. Janaki’s key area of focus at SAP (8:40) and how she has ended up working in the enterprise (13:20) and why she loves the challenges it presents. The degree and rate of change within the enterprise as it relates to embracing design (16:41). How the creation process requires skillset and mindset and how a good understanding of design principles relate to this (18:21). The increasingly complex nature of the challenges that are being tackled by designers (19:38). The co-creation exercise Janaki ran with the Vilore warehouse staff emphasizing empathy and inclusion (21:06). How