True North

Loop11’s co-founder Shefik Bey speaks with Sarah Doody. Sarah is one of those people who can make you feel exhausted purely because she seems to be doing so much. In recent times she’s been a director of product development and user experience, a curriculum developer and instructor at General Assembly , an entrepreneur, a popular speaker at conferences around the world and the creator of a popular newsletter, The UX Notebook. Shefik and Sarah discuss how her UX career got to where she currently is today (2:29). The positives and negatives that come with working externally versus internally as a part of a team (4:52). The changing role of the UX consultant (8:09). How Sarah created the first UX course at General Assembly which is now offered all around the world (11:20) and how she found her way into teaching and thought leadership (12:00). They then move into the different ways UX can be taught and communicated to beginners and those more experienced (13:58). Ensuring UXers focus on their soft skills rather t