Beyond The Status Quo Podcast | Entrepreneurship | Career | Finances | Motivation | Personal Development | Relationships

139 | 5 Ways to Listen to Your Clients to Make Them Love You Even More

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Sinopsis

What does it mean to really listen to our clients? Have you ever gone back to a client asking for more clarification or a seeking a better understanding of the project even though you’ve already had a meeting? Here are fives strategies that I think will change the way you listen to your clients. They are effective, easy steps you can take to impress your clients right from the get go, and make your freelancing life a lot easier. “Listen to them [your customers] in order to deliver better, higher quality work that actually moves the needle for them. And then, in turn, you.” 1. Ask a lot of questions Questions don’t make you look dumb, they make you look like you care, and that you want to deliver the best possible product you can. So, ask away, because you will need that information. 2. Take notes Don’t assume your clients are writing things down. Take notes in every meeting and even send out action items afterward if needed. Taking notes is critical in making sure you’ve captured all possible, relevant info