Value Through Vulnerability

I was moved during this conversation with Arlene.  She epitomises humanity and oozes a desire to leave the planet and people in a better place than which she found them. We discuss human-centered design, innovation, her sabbatical, #HumansFirst, community, awareness and so much more.  Some of the key highlights for me include:  - “I’ve seen how the business idea, developed in isolation, iterated, but not always with the information of the user with that information of the user coming late in the game. I love the human-centred philosophy which flips that”  – 05.55 - “Start by listening to those that will be impacted. Understand that piece first without your assumptions and biases”  – 07.25 - “why create in isolation, why not create by having input and feedback from the people that are going to actually experience whatever that output is”  -  12.30 “I love approaching problems from this consideration of all of the others. I think that human-centred design accounts for that oth