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Sinopsis

Getting negative feedback and reviews is never fun and responding to them can be really difficult for any business owner. You work so hard to grow your business and give the best customer experience you can and then someone has something negative to say. That feeling can be gut-wrenching. In today's online world, customers love to hide behind the computer and say whatever they want, internet trolls who don't even know who you are, think it's fun to make things up, and small business owners with a lack mindset think this is strategic. In today's episode, I'll share... How to reply back to the negative feedback or review What you can do to make it "disappear" Why small business owners should never do this to a competitor Did you know you could ask me any business question you want? Go to www.stacytuschl.com/ask and fill out the form. Maybe next time I'll be answering your question! Did you enjoy today’s episode? Leave us a rating and review on Apple Podcasts! Don’t forget to follow Stacy on social media! Ins