Yeukai Business Show

Welcome to Episode 405 of the Yeukai Business Show. In this episode, Philipp Wolf discusses Customer Success on how to create a meaningful relationship with your customers and offer them a product or a service that best meets their needs. So, if you want to know more about Customer Success, tune in now! In this episode, you'll discover: How to better meet customers' needsHow to reduce churnHow to increase the lifetime value About Philipp Wolf Philipp is the founder and CEO of Custify. He provides Customer Success Software. He spent years in the leadership team of an international software firm. During that time, He experienced many companies that spent big money getting new clients without first thinking of a systematic approach making sure these new clients are also successful with the product itself - what a waste of resources! He discovered that fixing the funnel and making sure that customers gain real value from a product makes a huge difference, especially with a recurring revenue business model