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Freewyld Updates: Why We Partnered with a Management Company on Freewyld

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Sinopsis

Last September, when Eric and I started building Freewyld, our new short-term rental brand, we took over an existing Airbnb business—four cabins on three acres in Idyllwild, California. At that time, we took over the whole business, including the staff.But over time, we ran into some challenges working with the existing cleaning team.And then the challenges escalated. We realized the cleaning staff wasn’t the right fit for our company; it was getting so bad that it was putting us in a hectic host position and affecting our bookings and reviews.It was time to make a change.On this edition of STR Conversations, Eric and I discuss why we decided to partner with a management company for Freewyld. We share the most frustrating parts that happened in our situation and walk you through the options we looked at when we decided to move on from the team we had in place. Listen in for insight into how we made this transition from negative team members to a rock-solid A-plus team. We’ll walk you through how making t