I Love Bookkeeping

Want to know how to ask for testimonials and actually get a response? In this episode, co-hosts Hannah Robinson and Melissa Honan discuss the dos and don'ts of asking for testimonials. They also demonstrate how bookkeepers can use testimonials from satisfied clients to build social proof and scale their businesses. Hannah starts the conversation by revealing she enjoys the process of asking for and receiving testimonials. Although there are numerous ways to get testimonials, Hannah believes the most persuasive testimonials come from customers who are already satisfied with your services. Melissa explains that you don't have to ask all your clients for testimonials - start with the ones that have had a positive experience working with you. Hannah and Melissa discuss the difference between asking for a testimonial in-person versus through email. Hannah shares her experience asking for testimonials at BKX - it was interesting since most bookkeepers are introverts and camera shy. Melissa goes through some of the