Superstar Communicator Podcast

With International Women's Day on 8th March this is a good time to remind everyone the power of a wide range of different speakers at events. I am joined by Mette Johansson, a leading Diversity leadership consultant and founder of Keynote women speakers. During the discussion we covered: Why having a diverse line up in events is so important How we can find diverse speakers for events what we can do to challenge event organisers to have more diverse speakers at events DOWNLOAD THE TRANSCRIPTION HERE  More information about Keynote Women Speakers “KeyNote Women is on a mission to bring diversity to speaking stages around the world. Why? We’re still far from having balanced gender representation on stages. Not only do we make sure that women are more visible through our site and social media forums; we also train the next generation of KeyNote speakers Bring more diversity to your next event! Reach out to us: https://keynotewomen.com/contact  https://www.linkedin.com/company/keynote-women-speakers/    Do you

Bob Ferguson is an Engineer by profession who now supports technical experts to make a positive impact when they present and pitch. We discuss how technical experts NEED to be heard. And Bob shares some top tips to being more impactful when discussing technical topics. Here are three highlights. 1. Try not to rely on powerpoint slides and specifically slides full of information. You will overwhelm your audience. 2. Learn to summarise key points for the audience. This will generate interest - and possibly questions at the end. 3. Technical experts have the ability to influence decisions and thoughts; share your information! Read the transcript here you can contact Bob at bob@bobferguson.co.uk His website is www.bobferguson.co.uk His book is available here. Here at SuperStar Communicator we support individuals and teams to present the very best version of themselves  in all business conversations. We deliver: Workshops Masterclasses Speeches Lunch and Learn Virtual Workshops ONline courses Why not book a ca

In 2022, there was an incident at the Oscars where Will Smith hit the compere Chris Rock, when Rock made a derogatory comment about Smith's wife. This was shocking to see. I am joined by international executive coach, Carol Stewart We discuss why this incident was so shocking and what we can learn from this as leaders. Some key points include: 1. Why both men were at fault in this incident. 2. How a pause and a verbal response would be far more effective 3. How as leaders we should be aware of what we say; the impact this has on others and how we say it to our teams Here is the transcription of the interview More information about Carol and how to work with her here. Our Host, Susan Heaton-Wright is the founder of SuperStar Communicator She is an international Speaker; has empowered clients worldwide to speak and communicate in all business conversations with impact, clarity, confidence and credibility. She is also a brilliant podcast guest; if you would like her to appear on your podcast contact us here. Sup

international men's day  is  on 19th November. Not only should we celebrate the men in our lives we should also support  them. I  am joined by Dave Algeo who supports men with their health and mental health. We discuss a number of topics including how we can reach  out  to men who might find it  difficult to discuss their feelings. This is full of content but some key points are: 1. Men will often use humour or alcohol to hide their feelings 2. Remembering to 'nudge' regularly to remind men they need to look after themselves 3. Those short text messages or voice mail messages make all the difference to a man who is isolated or depressed. Here is the transcription. You can contact Dave directly: Website: https://www.midlifereshape.com/ Podcast - https://www.midlifereshape.com/podcast Email: dave@stressedguru.com Linkedin - https://uk.linkedin.com/in/davidalgeo Instagram - https://www.instagram.com/restlessmidlifer Fb - https://www.facebook.com/therestlessmidlifer Twitter - @stressedguru Do you wa

We are joined by Dr Paddy Ross, Associate director of psychology at Durham University. Paddy has done a lot of work on how children learn to read emotions. He highlights the fact that before a certain age, sound is more important than non-verbal cues. We don't exclusively communicate with what we say but how we say it - and hand gestures, facial expressions and body language play a big role in this. Some highlights include: 1. Wearing a mask (during covid) or not makes little difference in reading emotions because we use our eyes, gestures and body language more. 2. The body is a significant driver for conveying emotions 3. What we don't consider much is what our bodies are doing when we are speaking and communicating. Our body conveys so much emotion. Download the transcription here: Do you want to work with SuperStar Communicator? We organise a range of communication learning: workshops, masterclasses, speeches, online courses, virtual learning. Included in the work we do is focus on non-verbal communicatio

Do you wish to engage and make more impact with international clients? In this podcast episode Susan Heaton-Wright shares top tips and case studies to ensure you have invaluable engagement with your clients; whether they speak English as their first language or not. She uses examples of working with clients in North America, the Middle East and Myanmar. Tips include: * Modifying the way you speak and the language you use to ensure everyone understands you. * Read the room; be aware of what is going on in the room, and modify what you do accordingly. * Never assume that because your clients speak some English, they will understand you. * Be aware of cultural differences. Are there specific topics you you should avoid to prevent your clients being offended. * Use of examples. Check that the clients will understand the examples you give. * Allow your clients to look at your slides to check the words and examples are clear to them. Download the transcription here. Do you want to work with SuperStar Communicator?

Joel Green is the CEO of pro level training, the National Director of Nike sports camps, a former professional basketball player, and renowned motivational speaker. He endured significant trauma as a child, and experienced unacceptable racism, yet went on to have a successful basketball career and  to alter his mindset and "Filter". This is such a powerful tool he developed, where he was able to focus on the good rather than continue to be impacted by the appalling acts he witnessed and experienced. Three of many highlights are: 1. Use dark moments to get aways from them even more. 2. Get help and support from others and talk. We all need a network of people who will support us. 3.The power of filtering: being your own therapist and self assessing to see what you need, and what you need to get rid of in your life. And there are many, many gems. Here is the transcription of the podcast You can contact Joel at his website His latest bookFiltering: The Way to Extract Strength from The Struggle is available her

Microaggressions cause harm in the workplace. What might appear to be a tiny comment; if repeated, undermines someone's confidence. In this incredible podcast discussion with Joanne Lockwood  We discuss: * What Microaggressions are * The impact on individual talent and the team * Ways we, as leaders can manage these so we have an inclusive, effective workforce. Here is a transcription of the podcast You can contact Joanne's company SEE Change Happen here Connect with Joanne on Linkedin Here Remember you can grab your copy of our 10 Top Tips for Presenting here Book a call to discuss how we could deliver a speech, masterclass, coaching or workshops HERE Do look at the SuperStar Communicator website Connect with Susan Heaton-Wright on Linkedin here

Early September is the time new graduates are employed in their graduate roles. These young people are the "COVID generation" whose degrees were studied, in part, online. And it is even more important to support and demonstrate positive leadership to these talented young people. I am joined by Nick Simon He is a recent graduate who has researched his friends' experiences and what they need in the way of information and support to thrive in their new role. The discussion highlighted: * How important it is to provide information on prospects, working hours, whether it is hybrid, remote or in the office work * The value of the graduate asking questions and feeling it is okay to do this * That any hardware and software is already ready when the new employee arrives on the first day. * Socials to get to know colleagues * A mentor for the new graduate to discuss challenges. Here is the transcription of the discussion SuperStar Communicator delivers power skills packages for organisations onboarding new graduates.

As a leader or emerging leader, there are times when you need to manage your emotions - even if you are triggered or impacted by a situation or what someone else has said. In this impactful episode Susan is joined by Donna McGrath to discuss this important communication skill. We cover: * Why it is important to understand what might trigger your emotions * Why there are occasions where managing your emotions are extremely powerful and important as a leader * Techniques and tips to help you manage your emotions. Download the transcription here. Here are details of the SuperStar Communicator company. Remember you can contact us to arrange a call to discuss speaking, masterclasses and workshops. Book a call here. And why not grab your copy of our 10 Top Tips to being a SuperStar Communicator here.

Our latest Ask Susan Masterclass is a Q and A about presenting. Susan shares 5 top tips to consider when you are presenting as well as questions from listeners. Learning includes; * What is your purpose for presenting? * Who will you be speaking to? * Grab the opportunity to answer questions * Practice so you really know your content Here is a transcription of the podcast You can grab a copy of our Ten Top Tips to presentation skills here Our latest Virtual Presentations Skills online course is here. Here is the SuperStar Communicator website Want to work with us? Book a call here.

This weekend in the United Kingdom, we are celebrating Queen Elizabeth's 70th Anniversary of being our monarch. An extraordinary achievement. In this podcast I share key points as to why she is such a powerful public figure despite her not being political and what we can learn for our own personal brand. Remember you can grab your copy of 10 Top Tips to being a SuperStar Communicator here. Our website is SuperStar Communicator Want to book a call with us to discuss providing workshops, speeches or individual coaching on communication, presence, impact, influence and credibility. Book a call here.

How does a company navigate working effectively and efficiently in a hybrid work structure? Jo Rigby works for Zappi  This company has always run with remote workers as well as teams in the office. This innovative company has created effective ways to communicate, build a business community and a supportive work environment. We can all learn from this. Jo shares: * How important trust is for developing this work environment * The use of APPs and technology for keeping people engaged and connected * How technology is used effectively and inclusively * The importance of the human connection in all of their communication - internally and also with clients You can contact Jo at her Linkedin profile Remember you can grab your hybrid working checklist here.

We work in global environments: and not everyone speaks English despite it being the language of business. So how can we ensure we engage with our audiences who don't speak English and how can we make more impact if English is not our native language? I am joined by Kayra Martinez: humanitarian, TEDX speaker and founder of Love without borders  This is a challenge she regularly encounters when working with refugees in Athens. in the discussion we cover: * Why it is important to understand our audience  * How we could modify what we say to ensure it is easy for everyone to understand * What we can do to support those who are not speaking English as their native language so their contribution is valued And more You can find out more about the work Love without borders does here.

There are so many questions about public speaking and presentation skills. We have a session where individuals have asked Susan questions related to public speaking. These questions include: * What is your top tip for preparing a speech? * What is more important; content or delivery of a speech? * How do I know what to say? * Do courses on public speaking? * What is the best way to improve your public speaking? I should add that we are just about to release some excellent CPD accredited online courses. If you would like to download our checklist for being a SuperStar Speaker grab it here.

Speaking and sharing your plans for 2022 are powerful ways to connect with others; be more accountable and receive ideas. In this episode, I share an exercise I do with my friends and family each year. You will need to download the worksheet from www.superstarcommunicator.com/newyearoutlooks  I still have the sheets from previous years and it is fascinating to see how my family has evolved! The idea is that you are inspired by each of the questions and write what you wish to do related to it. Then share and discuss your answers with others. Here are three points: 1 There is real power in considering NOT targets and goals but more general changes to your lifestyle and values 2. Sharing your thoughts with others provokes discussions. They might be able to assist you; they might learn something more about you. 3. Then listen to others; how could you support them? Here is the transcript of the podcast. Good luck with this exercise, and do let me know how you get on.

Suzy Moody is the Marketing Strategist for Hertfordshire Homestart in the United Kingdom. The charity provides outstanding support for parents of young children.  In this episode we discuss the important role many charities play in people's lives and how, at Christmas, the needs of their clients is intensified. This is an inspirational and insightful interview and focuses our minds on supporting others rather than thinking about material things!  Key points include: * Why it is especially important to support charities at Christmas * Some of the activities Suzy and the charity do to raise awareness and marketing * How you can support Hertfordshire Home-Start More details of the charity including where to donate are here

Animation is a powerful way to communicate your message to clients and customers. So I was thrilled to interview the CEO or multi-award winning Animation company Salamandra, Christine MacKay. In the interview we covered plenty of tips, advice and ideas including: 5:00 mins: Plenty of advice that the visual element of animation helps retain information in many viewers 15.30 mins: you never finish learning; learning new skills keeps you vibrant 16.30 mins: Use animation to translate complex information into more digestible information 17:00 mins: remember we work in H to H (human to human) not B to B! And more. You can buy Christine's book here You can contact Salamandra at www.salamandra.co.uk  Here is the transcript of the podcast And you can grab your 10 Top Tips to being a SuperStar Communicator here. Remember, if you like this podcast, don't forget to subscribe!

It is an honour to interview two such incredible guests. Capt. Emil Dobrovolschi is an Airline Captain; ensuring all his passengers and crew are safe. He and the leading leadership coach Octavian Pantis have written a fantastic book "Dark Cockpit" about how to approach leadership and use communication as the principle tool in managing this. In the podcast interview there are many fascinating examples they use to support their work. These include: * (9.00mins) How everyone knows who you are due to your uniform but how important it is to use communication to your team, to develop trust and collaborative working styles. * (16.00mins) How to use a standardised language, when there are people in the aviation industry speaking a range of different languages. - And how this relates to all businesses where we need to understand each other. *  (28.10mins) Even as a leader, receiving feedback is very useful. Having the ability to make your team feel comfortable to offer you feedback is invaluable for everyone. * (26.20

As part of the SuperStar Communicator Black History Month Celebrations, I am delighted to interview Kass Thomas: international empowerment coach and author. In the interview Kass shares many gems of advice including: 1. We should listen to our bodies because they are our sixth sense. 2. Be aware of other people's moods and the way they present themselves. So many people block this intuition and empathy. 3. We pick up the emotions of others; this is very powerful when we are communicating with them. Download the transcription of the podcast here. Kass can be contacted at www.KassThomas.com  www.thenumberthreesteps.us and  www.dancingwithriches.us Kass's latest book Dancing with Riches is available at Amazon here If you would like to be kept up to date with the SuperStar Communicator lunch and learns, register your interest here.