Higher Ed Social

Ron started a new job as the Assistant Director of Residence Life and Student Conduct at Northwestern in May — in the midst of a pandemic and just before protests against racial violence began across the U.S. Both of these events directly impact Ron’s work both now and in the fall. Despite all the turmoil, he remains collected and more motivated than ever to create an inclusive environment for Northwestern’s students. Ron and Lougan worked together at Belmont, but Lougan was not able to join this interview so Jenna caught up with him to talk about his history as a campus organizer and whether it’s possible to address public health and racial justice at the same time. We also discuss Ron’s work as a tour guide and organizer for Black travelers and where he wants to go once travel resumes. Ron holds a master’s in college student affairs from the University of West Georgia and is currently pursuing an Ed.D. in student affairs leadership at the University of Georgia.

While a lot of colleges and universities talk about ending racism and inequality on their campuses, Carah Ong Whaley and her team at JMU dove headfirst into taking action. Carah is Associate Director of the Center for Civic Engagement, which has put together weekly virtual discussions on topics related to racism, policing, and more. She is also part of an effort to rename JMU buildings currently named for well-known racists in history. As you’ll hear, she’s active in both the #JMUchangethenames social media campaign and working behind the scenes with university leaders. We recorded this episode on June 18. Stay tuned to the end of the show on what’s happened at JMU since then.

This week we're rebroadcasting Lougan and Jackie's episode with Junior Delgado, the director of the Career Center at Westfield State University. He started as the coordinator of senior programs 18 years ago and nine years later he started his current role. The center is staffed with 13 people who oversee career services for undergraduates, graduates, and alumni. Junior discusses how the university uses the platform Handshake to promote one on one connections and as a tool to host networking events. His signature lesson topic to prepare students is to have them think about life after Westfield.

This week, Lougan and new Higher Ed Social host Jenna Spinelle catch up with Jackie about what she’s been up to in her new role at UNC and how the grad school world differs from undergraduate when it comes to enrollment and recruitment. We also talk about how COVID-19 has impacted everyone’s work and non-work lives, including 100% more Animal Crossing and Tiger King than has ever been discussed on the show before.

This week, we're rebroadcasting Lougan & Jackie's episode with Kate Post, digital engagement lead at California State University, Chico. She has a master’s degree in Japanese and planned to go into translation work, but found a passion for communications and social media. She translates her love of Japanese culture and literature into her work every day. To Kate, communication (especially through social media) is similar to translation in that both break down a message to its essential pieces and then re-packaging it in a different way.

This week, Lougan sat down with Beth Wolfe, the executive Vice President for enrollment management at the University of Charleston in West Virginia. Beth’s 22-year career in education has ranged from teaching secondary English and chemistry to serving in a variety of higher education administrative roles. Lougan and Beth chat about how Beth got into higher education, her new role at University of Charleston and the magic of admissions visit days.

This week on the show, Lougan chats with front-end web developer Nikki Massaro Kauffman. She develops open source web components to make Penn State University’s online courses accessible, media rich, and interactive. Nikki has always been passionate about teaching, and she translates that love into mentoring. Lougan and Nikki talk about the importance of mentorship, making mistakes and failure.

This week on the show, we sat down with RJ Thompson, the associate director of student engagement in the College of Business Administration at the University of Pittsburg. RJ’s career in higher education has been in an interesting one. He’s always had a passion for teaching students, and has worked as a both an adjunct and a tenured professor. We talk about RJ’s long career as a professor and why he decided to move from faculty to staff. We also chat about Star Trek: Picard, but no worries. We don’t talk spoilers.

Jenna Spinelle is the communications specialist for the McCourtney Institute for Democracy at Penn State. She describes herself as a team of one, where she handles digital content and media outreach. She is also host of the Institute’s Democracy Works podcast which is produced in partnership with WPSU Penn State, Pennsylvania’s NPR station. Lougan and Jenna have a great chat about working her work hosting Democracy Works, podcasting and listening to audio books. Also, apologies for Lougan’s audio quality. We’ve had some issues with his microphone and are working to fix it.

This week we discuss the barriers faced by low-income students with Dr. Russell Lowery-Hart, president of the Amarillo College. In his time as president, he's overseen significant increases in student retention and graduation rates while also working to make his institution an economic driver for the community and region. On the show, Dr. Lowery-Hart shares how Amarillo College made such radical change happen and the many opportunities for higher education to break tradition and adapt to a changing world.

This week, Lougan talks with Brendan Foley, the director of communications for the Morehead-Cain Foundation at the University of North Carolina at Chapel Hill. Brendan is responsible for creating and implementing a content strategy that supports Morehead-Cain’s many goals. Whether it’s recruiting the brightest students across the globe or inspiring alumni to participate in the Foundation’s first-ever capital campaign, Brendan creates content that encompasses every aspect of student and alumni journeys. On the show, we discuss Brendan's work and how he made the jump from award-winning broadcast news producer and journalist to higher education. Brendan's wife Jenna Hartwell is also an Higher Ed Social alum! Check out Jenna's episode from October 2018!

If you can believe it, it’s the FIVE YEAR anniversary of Higher Ed Social! To celebrate, host emerita Jackie Vetrano is back on the show this week. It’s been a semester of change for her as she recently graduated with a Master of Professional Studies in Integrated Marketing Communications from Georgetown University. AND she started her new position as assistant director of marketing & prospect management at the UNC Kenan-Flagler Business School. Jackie and Lougan talk about the ins and outs of generating and nurturing leads and reminisce about the last five years of the podcast. 

Have you ever wondered what it's like to be university president? This week on the show, Lougan talks with Dr. Martha Saunders, President of the University of West Florida. In her more than three decades in higher education, Dr. Saunders has served in multiple academic and leadership roles and has led UWF a to new heights. Lougan chats with her about how she became a university president, her strategic vision and how the resources in west Florida helped drive the creation of new and innovative programs at UWF. 

Kevin Singer is a PhD student in higher education at North Carolina State University where he serves as a Research Associate for the Interfaith Diversity Experiences and Attitudes Longitudinal Survey (IDEALS). He also serves as Co-Director of Neighborly Faith, an org helping evangelical college students to build bridges of friendship with people of other faiths, and teaches world religions at two community colleges. IDEALS recently released a national report called "Friendships Matter" about befriending people across all faiths. Lougan and Kevin talk about consequences of online behavior as well as empathy in conversations one might disagree with. When he's not in higher ed, he's hanging out with his wife and their 4 kids.

We're taking a little break from recording the next couple of weeks, so enjoy Jackie and Lougan's episode with James Stafford!  James Stafford is the director of marketing and public relations at the University of Mary Hardin-Baylor in Belton, Texas. He never planned on going into higher ed, but stumbled into it by being a data nerd. James shares his love for how excel sheets can solve a lot of problems. James current tasks vary from changing the virtual tour to the military appreciation football game. The group discusses the challenges of being in university photos and hiding from 360 degree camera. James and Lougan discuss cameras and the potential of iPhone video. And Lougan pulls out his 11 year old OG iPhone and yes, it still works. 

Cathy Dunn is an acquisitions librarian at her alma mater, Mississippi State University. Lougan and Cathy talk about how she chose her career and the way digital information has changed the landscape of being a librarian. They also discuss the importance of libraries when it comes to the dissemination of information in the current age.

Eric Stoller is the vice president of digital strategy at GeckoEngage. You may know him from his articles on Inside Higher Ed, his speaking engagements and his consulting work around digital engagement. He’s always loved doing marketing and public relations, but never wanted to work for an agency. Eric’s experiences in student development services at University of Illinois Chicago and enrollment management at Oregon State University really cemented interest in the intersection of technology and student success. He’s had an incredible and unique journey through the world of higher education.

What's better than actually going to the HighEdWeb Conference? Recording an episode with your friends that actually went! At least that's what Lougan is telling himself this week as he welcomes Jackie and Jon-Stephen back to the show along with new guest Alaina Wiens. We chat about what it's like running social media for the conference, and the various presentations they gave. We also talk about the "golden nuggets" they are taking back home this year. 

It's been a crazy week, and we'll be back next week with a new episode. For now, enjoy this rebroadcast episode with Jon McBride! Jon McBride works at Brigham Young University as the media relations and social media manager. Since he started at BYU 6 years ago, he has begun to develop a strong and creative social media strategy. In this episode, he explained how he loves that his department is adaptive to the field of communication. Jon tells us about the time he pitched Beyonce’s publicist, and also chats with Lougan and Jackie about his student social media team and their thoughtful Instagram stories on tough campus topics.

Ashley Alvarado is a doctoral student at the University of South Carolina where she serves as a teaching assistant while obtaining her Ph. D in literature. Lougan and Ashley talk about how general education classes teach students to analyze and interpret information, as well as think critically. We also talk about Ashley’s plans for doctoral research, specifically diaries and their place in literature.