Workplace Innovator Podcast | Enhancing Your Employee Experience

Daniel O'Bannon is Executive Director of Facilities, Property Management and Sustainability for Health Care Service Corporation / Blue Cross Blue Shield, the largest customer-owned health insurance company in the United States. Mike Petrusky asks Daniel about his career journey, from entrepreneurial positions in healthcare and transportation industries to his current role in corporate real estate managing a team of professionals that help to create amazing employee experiences. Mike and Daniel explore the challenges workplace leaders face when building a return to office strategy and offer practical advice for delivering on the safe spaces and amenities that meet the needs of your workforce today. Connect with Daniel on LinkedIn: https://www.linkedin.com/in/dobannon/ Learn more about Health Care Service Corporation: https://www.hcsc.com/careers Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Sh

Russell Coltess is Co-Founder & CEO at Sweatcrew, Rachel Druckenmiller is CEO, Keynote Speaker, Facilitator + Leadership Trainer at UNMUTED and Rex Miller is an Author, Principal & Thought Leader at Mindshift. In March 2022, Mike Petrusky hosted a live webinar called “Getting Serious about Well-Being at Work” where his guests shared their expert advice on supporting your employees’ mental health and well-being is today’s workplace. The panel explored the current state of the workforce and their needs, the impact of the past two years on well-being and a look at where things are headed, and how to build better teams in the hybrid world by focusing on engagement and connection. Check out these audio highlights and then download the full hour-plus video with audience Q&A! Connect with Russell on LinkedIn: https://www.linkedin.com/in/rcoltess/ Connect with Rachel on LinkedIn: https://www.linkedin.com/in/rachelbdruckenmiller/ Connect with Rex on LinkedIn: https://www.linkedin.com/in/rexmiller/ Watch th

Phil Kirschner is a Workplace Strategy and Change Leader at McKinsey & Company where he applies his years of experience persuading complex networks of stakeholders to transform their operational processes and behaviors. Mike Petrusky asks Phil about his journey at Credit Suisse, JLL and WeWork and how those experiences helped him find his passion for workplace strategy and the future of work. They explore the challenges and opportunities for workplace leaders today as they seek to build a culture that recognizes the needs of employees while also delivering on the business outcomes organizations are seeking in 2022 and beyond. Mike and Phil have known each other for many years from afar, and share many industry connections in common, but they finally have a chance to chat in person on this exciting episode of the podcast! Connect with Phil on LinkedIn: https://www.linkedin.com/in/philkirschner/ Download the McKinsey & Co Report on “The Great Attrition”: https://www.mckinsey.com/business-functions/peop

It’s Episode #200 and Geoff Snavely is back for another special edition of the show! Mike Petrusky is on the hot seat once again as these long-time collaborators explore all that has changed in the world of work and the workplace over the past two years. Geoff is Vice President, General Manager and Part-Owner of Millicare Floor and Textile Care and the author of the book “Disruptive Discovery: Uncovering the Stuff That Really Matters”, which is the basis for the “Questions That Matter” during this honest conversation. Mike and Geoff have a tradition of discussing difficult issues and they try to offer insight into questions around the real impact of the pandemic, return to office resistance, and why it all even matters. Check out this milestone episode of the podcast! Connect with Geoff on LinkedIn: https://www.linkedin.com/in/geoffsnavelymillicare/ Learn more about Disruptive Discovery and buy the book: https://disruptivediscovery.com/ Discover free resources and explore past interviews at: https://www.workp

Kelly Johnson, CFM is Senior Director of Real Estate & Facilities at the Association of American Medical Colleges (AAMC) and Ryan Parker is Chief Legal Product Officer at SixFifty. In February of 2022, Mike Petrusky hosted a live webinar called “Navigating the Legal and Logistical Barriers of Going into the Office” where his guests discussed what companies will face as they start to reopen their offices and how workplace leaders can help guide policies and strategy. They explored the challenges of returning to the office from a legal perspective, liability for COVID outbreaks that occur in the office, and some of the protocols and procedures leaders need to keep in mind while deciding when to ask employees to come back. Check out these audio highlights and then download the full hour-long video with audience Q&A! Connect with Kelly on LinkedIn: https://www.linkedin.com/in/kelly-johnson-8786378/ Connect with Ryan on LinkedIn: https://www.linkedin.com/in/ryan-parker-9b149897/ Watch the full one-hour vid

Grant Morgan is Co-Founder and CEO at R-Zero where he is passionate about delivering a higher standard of human health via safer indoor spaces. Mike Petrusky asks Grant to share his story and vision for the future of the built environment as his team thoughtfully designs hospital-grade disinfection solutions for the day-to-day realities of modern businesses, making it easy to protect what matters most. They discuss the role of the facility management community in the future workplace and explore how FMs can help to lead this “healthy building movement”. Mike and Grant agree that employee expectations have changed and they offer inspiration for business leaders who seek to respond to the COVID-19 pandemic by creating “a new, safer and healthier normal”. Connect with Grant on LinkedIn: https://www.linkedin.com/in/grant-morgan-63707439/ Learn more about R-Zero: https://rzero.com/ Details about Grant’s panel on public health technology at SXSW 2022: https://schedule.sxsw.com/2022/events/PP118648?_ga=2.193377508.

Joy Trinquet is a Smart Buildings Industry Analyst at Verdantix, Bob Bray is Senior Director & General Manager at Autodesk Tandem and Nick Stefanidakis is General Manager at Archibus by iOFFICE + SpaceIQ. In February of 2022, Mike Petrusky hosted a live webinar called “Bridging the Building Lifecycle Gap - How Technology is Connecting AEC & Operations” where the panel discussed enabling greater integration between BIM workflows and asset management capabilities as the role of building owners and operators is changing. To meet these challenges and enable digital transformation in their building operations, leaders need access to comprehensive tools and data that give them full visibility and insights. The panel explored how BIM data adds value on top of workplace and asset solution and talked about how Autodesk and iOFFICE + SpaceIQ are making these capabilities a reality. Check out these audio highlights and then download the full hour-long video with audience Q&A! Connect with Joy on LinkedIn: ht

Renee Ovrut is Director of Workplace Experience at MUFG Union Bank in Boston where she is passionate about developing the future workplace by strategizing how employees’ behaviors will shift over time, specifically as this relates to a post-pandemic workplace. Mike Petrusky asks Renee about her experience as a workplace strategy expert focused on the development, integration and scaling of flexible, mobile and innovative work environments. They explore the challenges and opportunities in the future workplace for leaders who want to take a qualitative view of employee experiences and hope to empower their workforce for what comes next in 2022 and beyond. Connect with Renee on LinkedIn: https://www.linkedin.com/in/reneeovrut/ Learn more about MUFG: https://www.bk.mufg.jp/global/aboutus/index.html Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Share your thoughts with Mike via email: podcast@iOFF

John C. Wang is Co-founder and CEO of IAdea where he on a mission to make spaces more intelligent with digital signage and other IoT technologies. In January 2022, Mike Petrusky hosted a live broadcast called “Workplace Technologies for Building Up Your Organization’s Resiliency” where he asked John about how workplace leaders can approach their workspace to resonate with employees today. Mike and John agreed there is a need to future-proof our plans to guarantee long-term organizational resilience and leveraging technology to embrace flexibility in the workplace is essential for balancing employer and employee demands. Check out these audio highlights from their conversation and then download and watch the full video! Connect with John on LinkedIn: https://www.linkedin.com/in/jcwang/ Watch the full video with John and Mike: https://www.teem.com/webinar-download-workplace-technologies-for-building-up-your-organizations-resiliency Discover free resources and explore past interviews at: https://www.workplacein

Arnold Levin is Director of Strategy for the Southwest Region at Gensler where he seeks to combine his experience in design strategy and organizational design to help clients solve the right problem. In January 2022, Mike Petrusky hosted a live broadcast called “Two Years Later — A Workplace Strategy Update” with a goal to revisit some of the compelling questions explored during Arnold’s earlier appearance on the podcast. Arnold shared his opinions on hybrid work and the need for a holistic view of workplace strategies in the “post-pandemic” world. Mike and Arnold agree that workplace leaders have an opportunity to go beyond the trends to drive meaningful change in their organizations in 2022 and beyond. Check out these audio highlights from their insightful conversation and then download and watch the full video with Q&A that ran for an hour plus! Connect with Arnold on LinkedIn: https://www.linkedin.com/in/arnold-levin-57a61610/ Watch the full hour-plus video with Arnold and Mike: https://www.iofficeco

Dan Ryan is Co-Founder and CEO at VergeSense, a Workplace Analytics Platform trusted by enterprises across the globe to transform their static office into a dynamic workplace that matches today's employee needs and expectations. In December 2021, Mike Petrusky hosted a live broadcast on the “State of the Workplace: New VergeSense Report Reveals How Office Utilization is Changing” where he asked Dan about space utilization trends and how technology is informing better decision-making for workplace leaders. Dan shared insights that reveal how office utilization is changing, how utilization varies during the week, and how collaboration factors into utilization today. Check out these audio highlights from a fascinating conversation and then download and watch the full video! Connect with Dan on LinkedIn: https://www.linkedin.com/in/dpryan87/ Watch the full video with Dan and Mike: https://www.teem.com/download-webinar-vergesense-state-of-the-workplace Discover free resources and explore past interviews at: https

James Waddell is Executive Vice President at Cognitive Corp where he is connecting HR, Facility Management and IT to optimize workplace as a tool for employee engagement, wellbeing, and inclusion. In December 2021, Mike Petrusky hosted a live broadcast on “Mastering Optimization in the Digital Workplace” where he asked James how workplace leaders can support human-centric corporate initiatives. They explored how people, space, and technology interact in the workplace, getting data-driven insights into hybrid work and what workplace professionals should improve when it comes to their messaging. Check out these audio highlights from a fascinating hour-long conversation and then download and watch the full 1-hour video! Connect with James on LinkedIn: https://www.linkedin.com/in/jcwaddell/ Watch the full 1-hour video with James and Mike: https://www.iofficecorp.com/download-webinar-mastering-optimization-in-the-digital-workplace Discover free resources and explore past interviews at: https://www.workplaceinnova

Juliana Beauvais is Research Manager, Enterprise Asset Management and Smart Facilities at IDC where she is passionate about providing insights and analysis of enterprise asset management, with a special emphasis on facility and workplace management applications. Mike Petrusky asks Juliana about the trends and technologies impacting corporate real estate and facilities teams as they prepare for 2022. They explore the hybrid workplace, FM leadership and how smart building technology can help your organization navigate the evolution of the built environment. Mike and Juliana also share a love of Star Wars and music which leads to a fun conversation that provides inspiration for workplace innovators everywhere! Connect with Juliana on LinkedIn: https://www.linkedin.com/in/juliana-beauvais/ Learn more about IDC: https://www.idc.com/ Read the iOFFICE resources blog for 2022: https://www.iofficecorp.com/blog/workplace-resources Discover more free resources and explore past interviews at: https://www.workplaceinnovat

Happy New Year and welcome to the “Paradox of the Workplace in 2022”! For years, podcast host Mike Petrusky has shared observations based on hundreds of interviews with industry-leaders where seemingly contradictory statements about the state of the workplace and future of work can both be true. As we kick off another year of uncertainty and change, Mike offers inspiration and advice to help you lead your team and be a workplace innovator in your organization! Read the iOFFICE resources blog for 2022: https://www.iofficecorp.com/blog/workplace-resources Discover more free resources and explore past interviews at: https://www.workplaceinnovator.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Share your thoughts with Mike via email: podcast@iOFFICECORP.com  

Susan Clarke is Research Director - Smart Buildings at Verdantix and Erik Zink is Head of Corporate Strategy at iOFFICE + SpaceIQ. In November 2021, Mike Petrusky hosted a live broadcast “Workplace Tech Market Trends: Is there an upside to industry consolidation?” to have a discussion about how buyer behavior is changing in light of merger and acquisition growth in the marketplace. The pace of change in workplace technology is accelerating amid new expectations for working and rapid industry shifts. Amid these trends, buyers are reevaluating their approach to software buying decisions. Susan and Erik explored how M&A trends are shaping the workplace tech industry and the value of broader product portfolios and strategic partnerships for buyers today. Check out these audio highlights from a fascinating hour-long conversation and then download and watch the full 1-hour video! Connect with Susan on LinkedIn: https://www.linkedin.com/in/susan-clarke-79b3a225/ Connect with Erik on LinkedIn: https://www.linkedi

Robert D. Fox, AIA, IIDA, LEED AP is Chairman & Principal at FOX Architects and the Publisher of Work Design Magazine where he is passionate about developing innovative ideas for companies that aspire to be great places to work. Mike Petrusky asks Bob about his perspectives on the office of the future and how workplace leaders can deliver flexible environments and dynamic strategies to meet the expectations of their workforce today. Leveraging technology tools and understanding data will be essential as we plan our workspaces and seek to develop a successful workplace culture in 2022. Mike and Bob share about their experiences returning to in-person conferences at IFMA and CoreNet while seeking to inspire others to get out of their comfort zones in order to build social capital during challenging times. Connect with Bob on LinkedIn: https://www.linkedin.com/in/robert-d-fox-aia-iida-leed-ap-89a3586/ Learn more about Fox Architects: https://www.fox-architects.com/ Explore Work Design Magazine: https://www.

Ramzah Khan, IIDA is Studio Manager at Ware Malcomb in Washington, DC where she is passionate about delivering great design strategy and client service with an understanding of human experience and the psychological impact of workspaces. Mike Petrusky asks Ramzah about her views on the hybrid workplace and they explore why a holistic view of office design and employee experience is essential for leaders as we head into 2022. Ramzah shares stories about the evolution of working with both colleagues and clients and offers inspiration for workplace leaders of every generation! Connect with Ramzah on LinkedIn: https://www.linkedin.com/in/ramzahkhan/ Learn more about Ware Malcomb: https://www.waremalcomb.com/ Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Share your thoughts with Mike via email: podcast@iOFFICECORP.com  

Lena Thompson FMP, SFP is Director of Building Operations at the American Psychological Association, Kelly Johnson is Director of Facility Services at the Association of American Medical Colleges and R. Case Runolfson is Senior Director of the Facility Management Department at the American Institutes for Research. In June 2021, Mike Petrusky hosted a webinar for Facilities Management Advisor called “Future Ready – How FM Leaders Will Support the Hybrid Workplace” where this panel of experienced FM practitioners shared their experiences in facility management and offered best practices for the future of work. They discussed the return to offices and what the future workplace might look like and how to support employees. We know that workplace leaders will face unexpected challenges moving their teams forward in a hybrid working model, so let’s find out what three experienced FM professionals are doing to prepare their facilities to meet the needs of their workforce in the months and years to come. Connect with

Dr. Tracy Brower, PhD, MM, MCRW is Principal, Applied Research & Consulting at Steelcase, Lorri Rowlandson is Senior Vice President of Strategy and Innovation at BGIS, and Vik Bangia is CEO at Verum Consulting, LLC. In November 2021, Mike Petrusky hosted a live broadcast “State of the Workplace 2022: Human Experience Roundtable” during which these thought-leaders explored how human experience factors into the future workplace and discussed how the workplace has changed over the course of the pandemic. They talked about new ways of incorporating experience into your workplace strategy, shared predictions about the future ways of using the office, and offered guidance on preparing the workplace for 2022. Check out these audio highlights from a fascinating hour-long conversation and then download and watch the full video! Connect with Tracy on LinkedIn: https://www.linkedin.com/in/tracybrowerphd/ Connect with Lorri on LinkedIn: https://www.linkedin.com/in/lorri-rowlandson-a4a48b17/ Connect with Vik on Linked

William Cowell de Gruchy is Founder & CEO of Infogrid where he is passionate about providing end-to-end connected sensor solutions which make buildings smarter. Mike Petrusky asks Will about how his company “makes IoT easy” using sensors, proprietary algorithms and machine learning to transform data into actionable energy and cost saving insights, and easily integrates into existing systems. They discuss new expectations of employees and the need to prioritize ESG initiatives to achieve efficient, healthy, and sustainable spaces in the future of work. Connect with Will on LinkedIn: https://www.linkedin.com/in/willcdgruchy/ Learn more about Infogrid: https://www.infogrid.io/ Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Share your thoughts with Mike via email: podcast@iOFFICECORP.com