Msp Techpod

The SolarWinds® IT Trends Report 2020 explores the evolving role of technology in business and the tech pros in charge of driving business performance. This year shows there’s less focus on emerging technologies like AI and edge and more focus on cloud computing, hybrid IT, and security. Tech pros also report increased responsibilities but decreased resources. In this episode of TechPod, Head Geeks™ Chrystal Taylor and Leon Adato are joined by The CTO Advisor himself, Keith Townsend, to explore what this latest survey means to IT professionals and the businesses they help support.  The focus transition from physical infrastructure to cloud based apps and services is expected to continue to increase with a skill focus on APM and security and compliance rising in tandem. In addition, tech pros are expected to develop non-technical skills to operate within cross-functioning teams where business-level communication is critical.  This

As COVID-19 forces employees out of the office in masses, many IT departments have been tasked with keeping productivity high and entire organizations operational. How are IT leaders preparing, both long-term and short-term? What challenges are popping up in supporting employees as they work from home? And how can the IT service desk smooth the transition and manage the influx of unfamiliar tickets as organizations adjust? Azunna Anyanwu, IT Director at Aronson LLC, joins Chris McManus to discuss the ways his team prepared to support remote work through the service desk, and some of the unanticipated challenges working from home has presented.  This podcast is provided for informational purposes only. © 2020 SolarWinds Worldwide, LLC. All rights reserved.

The SolarWinds® Cloud Confessions 2020 survey explores how extensively technology professionals are using APM tools, whether on-premises or for SaaS-based application management, and how they monitor these environments. One of the things the survey revealed this year was the introspection our colleagues in tech are doing about the changing nature of tech work; the relationship of IT to the business; and how our experience should have taught us by now to expect disruption in these moments  significant change—no matter how carefully we try to formulate our plans.  Head Geek™ Leon Adato and guest Adam “the Automator” Bertram discuss the survey and changing APM realities for Tech Pros. This podcast is provided for informational purposes only.© 2020 SolarWinds Worldwide, LLC. All rights reserved.

The SolarWinds® Cloud Confessions 2020 survey explores how extensively technology professionals are using APM tools, whether on-premises or for SaaS-based application management, and how they monitor these environments. This year’s survey shows most tech pros are using APM tools in a troubleshooting capacity and not as part of proactive APM strategies to achieve optimization. Head Geek™ Leon Adato and guest Adam “the Automator” Bertram discuss what's holding companies, teams, and individual contributors back from integrating their APM solutions into their environment.  This podcast is provided for informational purposes only.© 2020 SolarWinds Worldwide, LLC. All rights reserved.

When it comes to IT security, it can feel overwhelming. What needs securing and at what level? How do you prioritize? But when considering risk, this is very different conversation. Changing the conversation from security to risk helps shape an informed and balanced approach. Tim Brown discusses how to apply a risk-based model for security success and how to balance convenience with security to avoid slowing productivity or creating obstacles.  This podcast is provided for informational purposes only.© 2020 SolarWinds Worldwide, LLC. All rights reserved.

What is employee engagement and what does it have to do with IT? Andrew Eardley-Day, ITSM system administrator for Betfred and Joey Brown, product manager for SolarWinds® ITSM join episode host Chris McManus to discuss the importance of versatile service desk engagement methods for employees, including how IT can offer omni-channel engagement, ways ITSM can learn from consumer product support, and how IT bears more responsibility than ever for the overall employee experience.  This podcast is provided for informational purposes only. © 2020 SolarWinds Worldwide, LLC. All rights reserved.

On this episode of SolarWinds® TechPod, our host Patrick Hubbard™, SolarWinds Head Geek, is joined by Mike Pfeiffer, a twenty-year tech industry veteran who’s worked for some of the largest technology companies in the world, including Microsoft and Amazon Web Services (AWS). We'll help you make sense of cloud and application performance management (APM), starting with which cloud provider is best for your needs, spanning multi-cloud strategies and the rise of custom applications, and ultimately, how tech pros should be managing all this added complexity with APM.  This podcast is provided for informational purposes only. © 2019 SolarWinds Worldwide, LLC. All rights reserved.

Phishing and malware are scary enough, but the number one tactic used by bad actors to get access to and take over accounts is something different: using compromised credentials. Why? Because it’s so easy! Data breaches happen almost constantly, and credentials get leaked. At the same time, people are prone to reuse the same few passwords across all their accounts. These two facts spell trouble, as it’s almost impossible for an IT professional to know if working credentials to their company email or CRM are floating around the dark web. Almost impossible that is, until now.  SolarWinds® TechPod™ episode host Brandon Shopp, VP of product strategy, security, compliance, and tools discusses the threat landscape and what can we do about it, with Chris LaConte, chief strategy officer at SpyCloud.  This podcast is provided for informational purposes only. © 2019 SolarWinds Worldwide, LLC. All rights reserved.

Futureproofing. It’s a buzzword you hear a lot these days, but it can mean quite a few things if you’re an IT professional. Forecasting your next round of hardware upgrades? Sure. Migrating to the cloud, adopting the next whatever as a service, building out long-range budgets? Yup. Or maybe your current role now necessitates leveling-up IT skills for an evolving job title? The list goes on. At the end of the day, futureproofing has really become a larger exercise in adaptability and how you as an IT professional, your IT department, and your company navigate the endless change we’re all challenged with in this business.   Join this SolarWinds® TechPod episode host Kevin Sparenberg as he delves into part two of futureproofing with Jez Marsh, Founder of Silverback Systems, Ltd., and Brad Cline, Director of IT for SolarWinds.    This podcast is provided for informational purposes only. © 2019 SolarWinds Worldwide, LLC. All rights reserved.

Future-proofing. It’s a buzzword you hear a lot these days, but it can mean quite a few things if you’re an IT professional. Forecasting your next round of hardware upgrades? Sure. Migrating to the cloud, adopting the next whatever as a service, building out long-range budgets? Yup. Or maybe your current role now necessitates leveling-up IT skills for an evolving job title? The list goes on. At the end of the day, future-proofing has really become a larger exercise in adaptability and how you as an IT professional, your IT department, and your company navigate the endless change we’re all challenged with in this business.   Join this SolarWinds® TechPod episode host Kevin M. Sparenberg as he delves into all things future-proofing with Jez Marsh, Founder of Silverback Systems, Ltd., and Brad Cline, Director of IT for SolarWinds.    This podcast is provided for informational purposes only. © 2019 SolarWinds Worldwide, LLC. All rights reserved.

To maximize the benefits of business technology, IT asset management (ITAM) should have a strong relationship with service delivery. Over the years, ITAM has evolved beyond a spreadsheet of laptops and devices into a discipline of IT that can directly impact the day-to-day experience for employees. Through automated discovery, the IT service desk can leverage asset data to build a CMDB and deliver a better service experience. SolarWinds® ITSM technical experts Matt Cox (Senior Director, Technical Services) and Tim Lawes (Manager, Solutions Engineering) discuss some of the ways to simplify IT asset management and leverage that data in ITIL practices. This podcast is provided for informational purposes only. © 2019 SolarWinds Worldwide, LLC. All rights reserved.

In this episode of SolarWinds® TechPod™, Destiny Bertucci and Eric Hodeen discuss SolarWinds Network Configuration Manager and the benefits of automated compliance. This podcast is provided for informational purposes only. © 2019 SolarWinds Worldwide, LLC. All rights reserved.

In this episode of SolarWinds® TechPod, Tech Talks, Alex Navarro sits down with SolarWinds Head Geek™ Sascha Giese to discuss how network monitoring as a strategy can take any organization to the next level by saving both time and money. This podcast is provided for informational purposes only. © 2019 SolarWinds Worldwide, LLC. All rights reserved.

In this episode of SolarWinds® TechPod, host Alex Navarro discusses how to survive and thrive before, during, and after an acquisition with the organizer in chief of Gestalt IT’s Tech Field Day, Stephen Foskett and SolarWinds Head Geek™, Patrick Hubbard. This podcast is provided for informational purposes only. © 2019 SolarWinds Worldwide, LLC. All rights reserved.

In this episode of SolarWinds® TechPod, Phoummala Schmitt opens up to host Alex Navarro about the unconventional career path that led her to becoming a Microsoft advocate. Listen in as they discuss taking control of your career path, training courses, and even a little cloud strategy.  This podcast is provided for informational purposes only. © 2019 SolarWinds Worldwide, LLC. All rights reserved.

Email security. Do a Google search and you'll find it's one of the biggest concerns facing businesses today. Join Ashley Bono, SolarWinds® MSP Product Marketing Manager, and SolarWinds Mail Assure product team members Dreas von Donselaar and Mia Thompson as they discuss the evolution and weaponization of email spam...and the tools you can use to keep the bad actors out of your inbox.   This podcast is provided for informational purposes only. © 2019 SolarWinds Worldwide, LLC. All rights reserved.

It’s time for MSPs to have better security conversations with their customers—and SolarWinds® VP of security Tim Brown and SolarWinds MSP senior channel sales specialist Stefanie Hammond know just how you can broach these terse topics. Listen in as they give you the security scoop.  This podcast is provided for informational purposes only. © 2019 SolarWinds Worldwide, LLC. All rights reserved.

Old backup technologies never really die. In fact, they tend to grow, patching on new products and types of media until a company’s backup solution becomes a cobbled together “frankenbackup” (neck bolts not included). So how can tech and IT pros navigate this backup landscape and help their users? Join Carrie Reber, SolarWind®s Backup Senior Product Marketing Manager, and Addie Derr, SolarWinds MSP content strategist, as they slay the backup monster with best practices, strategy, and efficiency.  This podcast is provided for informational purposes only. © 2019 SolarWinds Worldwide, LLC. All rights reserved.

In this episode of SolarWinds® TechPod, host Alex Navarro is joined by two VP’s of product strategy—Mav Turner and Brandon Shopp—to discuss which security issues, solutions, and strategies are trending topics of conversation at this year’s SolarWinds Government Partner Summit and User Group.  This podcast is provided for informational purposes only. © 2019 SolarWinds Worldwide, LLC. All rights reserved.

In this episode of SolarWinds® TechPod, host Alex Navarro chats with SolarWinds Head Geek™ Leon Adato and Senior Director of SolarWinds Academy Cal Smith to discuss what skills tech pros can develop now to position themselves, and the organizations they serve, for future success. This podcast is provided for informational purposes only. © 2019 SolarWinds Worldwide, LLC. All rights reserved.