Steelcase 360: Real Time

Dr. Laura Jana explains that the human abilities we develop earliest—curiosity, self‑management, empathy, adaptability, and creative thinking—are the same ones adults need to navigate today’s fast‑changing, AI‑shaped workplace. She draws on neuroscience and early‑childhood research to show how these capacities are built through environments and interactions, and why they’re becoming even more valuable than technical expertise. Her framework helps leaders see these so‑called “soft skills” as concrete, developable strengths that directly improve collaboration, innovation, and performance. Dr. Laura Jana is a pediatrician, early‑childhood expert, and author who has spent more than 25 years translating developmental science into practical guidance for educators, parents, and business leaders. Her work bridges neuroscience, early learning, and workforce development, showing how foundational human abilities—like curiosity, self‑regulation, empathy, and adaptability—shape success across the lifespan. The Work Bett