Mafia Memoirs by Zenware

This week we have the privilege of visiting Jonathan Munsell. Jonathan currently is serving as the President of The IDA and also the COO of Spiffy On-Demand Car Care. We have a great conversation of his roll as COO of Spiffy. He shares how he guided Spiffy from a young mobile company to a thriving detailing business across multiple states. One of the key things he implemented early on was utilizing Google calendar to more efficiently schedule his team. He quickly outgrew this and shares the adoption and evolution of technology and systems that helped them grow. Jonathan shares some tips on scaling your auto detailing business - sell first then deliver.We also discuss the IDA:CertificationBusiness trainingPower of networking with other IDA professionalsGrowth of The IDA globally • Why you should join?His plans for the IDA in 2019We also explore ways to increase revenues for your detailing business.(Some audio gaps have been edited as he dropped in an out of cellular coverage)Detailing Vendors/Trainers/Key Play