Sinopsis
Jody Sedrick and Rod Puzey of Zenware and RoadFS explore the movers and shakers of the automotive detailing industry. Every Thursday we interview members of The Detail Mafia, the IDA, Detail Product Suppliers and other detailing professionals that are impacting and driving the auto detailing industry. Do you have someone interesting in the Detailing World you'd like us to interview? Let us know and we'll get them on.Hosted by Jody Sedrick and Rod Puzey of Zenware.Thank for listening to Mafia MemoirsMafia Memoirs is a production ofZenwareandRoadFS
Episodios
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563 - From Polishing Cars to Powering Dealerships: Dan E. Williams’ Game-Changing Journey
14/08/2025 Duración: 49minThis Week on the RoadFS PodcastWe’re joined by industry veteran Dann E. Williams, Director of Dealership Development at Ceramic Pro, for an in-depth look at their innovative dealership program that enables ceramic coatings, PPF, and window tint to be sold through F&I with re-insurable, compliant warranties—direct to one of 250+ Ceramic Pro Elite Stores. Dan breaks down the White Glove Concierge Program, shares insights from his first four months in the role, and explains why he sees huge value for shops in the Ceramic Pro network.With over 22 years in the detailing industry—from building and selling his own shop to leading high-level dealership initiatives. Dann also opens up about career transitions, business systems, marketing, scaling operations, and personal growth. This conversation is loaded with practical advice and inspiration for everyone from single-operator detailers to elite shop owners.Hosts:Jody Sedrick and Rod PuzeyRoadFS / Detail BookieRoadFS CRM: https://roadfs.comDetail Bookie CRM: https
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562- How I Lost My Mind and Found My Soul in Detailing
11/08/2025 Duración: 51minIn this in-depth conversation, Sarah shares her incredible 12-year journey in the detailing industry — from stumbling into the craft with no prior car passion to becoming a respected trainer known for her heart, humility, and skill. She opens up about finding purpose, staying laser-focused, and the importance of caring about people more than shiny cars.You’ll hear powerful insights on:• Why passion and purpose matter more than money in this industry• The role of humility, expectations, and critical thinking in detailing and life• How to approach problem-solving like a detective, whether it’s cars, boats, or people• The real challenges and rewards of training others• Why failing forward and learning from mistakes is essential for growth• Packed with wisdom, humor, and heartfelt stories, this is more than a detailing talk — it’s a masterclass on leadership, perseverance, and serving others.Guest:Sarah Coleman-Lienhart Rupes USAHosts:Jody Sedrick and Rod PuzeyRoadFS and DetailBookie==========RoadFS CRM https://r
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561 - Trifecta of Training: Elevate Your Detailing Skills with RUPES, Leather Repair Co & RoadFS
05/08/2025 Duración: 42minJoin us for an insider look at the upcoming 3-day training event happening September 4–6 at the RUPES BigFoot Academy in Louisville, Colorado. This is more than just a class—it's a transformative, hands-on experience with three industry leaders:RUPES USA: Learn advanced polishing, sanding, and rotary techniques from world-class trainers like Ilya and Sarah.Leather Repair Company Canada: Discover real-world leather and vinyl repair methods with Paulo, an award-winning detailer and master trainer.RoadFS: Build your business knowledge with insights into CRM tools and how to grow a profitable, repeat-client base.Why Listen?Real examples of student success and transformationsBehind-the-scenes stories from seasoned trainersA deep dive into what makes this training unique: classroom + hands-on + supportLearn about tools, techniques, and even get some unexpected couch restoration wisdom!Whether you're just starting out or you're a seasoned detailer looking to up your game, this training event will give yo
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560 - Sink, Swim and Detail -- Well this episode sunk!
31/07/2025 Duración: 15minWe sit down with Pirate Detailer Mike Marine Care to talk about boat detailing and the upcoming boat training event with the Detailers of The Round Table, October 1st -4th.Well, that's what we tried to do but as Mike was joining the show is phone took a swim in the Marina so we wing it!
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559 - From the Shop to the Ring: How Justin Labato Became a Force to Be Reckoned With in Life & Business
21/07/2025 Duración: 01h04minIn this powerhouse episode of the RoadFS CRM & Detail Bookie Podcast, we sit down with industry icon Justin Labato—a man who's not just dominating in the detailing world but also making waves back in the amateur boxing ring.We explore Justin's 17-year journey as a business owner, his early struggles growing up in South Florida, and how martial arts became his sanctuary. He opens up about doing 14 years of probation, finding redemption, and using discipline from the fight game to thrive in business.
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558 - Honest Detailing, AI Truths & Launching Ugly: That Detail Guy Gets Real
21/07/2025 Duración: 51minn this episode of the RoadFS Podcast, we sit down with Gary Passmore, aka That Detail Guy, for one of our most authentic, insightful, and wide-ranging conversations yet. From humble beginnings cleaning his caretaker’s dusty “Texas Roadhouse” car to becoming a respected voice in the detailing space, Gary shares his real-talk approach to product reviews, content creation, and business growth.We explore:Why “launching ugly” is better than waiting for perfectThe power of telling your story—even if it's messyWhat most detailers get wrong about AI and contentWhite-labeling, chemical myths, and how ego affects brandingThe four steps Gary recommends to level up your detailing businessHis unexpected partnership with Amazon and the story behind ThatDetailShop.comWhether you're a solopreneur detailer, software builder, or just someone who wants to keep it real and give back to your industry, this episode is packed with both practical advice and big-picture insights.
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557 - Detailing Life with Joe Kimball: Family, Softball, and Speaking Up for Autism
21/07/2025 Duración: 41minThis week on the RoadFS Podcast, Jody sits down with Joe Kimball—owner of Kimball’s Hands-On Detailing—for an honest and inspiring conversation.From humble beginnings detailing in his garage to opening a new 7,000 sq. ft. shop, Joe shares the gritty realities of entrepreneurship, including the challenges of construction delays, mental health struggles, and the importance of patience. But this isn’t just about business—it’s about family.Joe opens up about being a proud father to an autistic son, his advocacy for Autism awareness through car culture, and the joy of supporting his daughter’s D1 softball journey. Through it all, Joe reminds us: family comes first, and business should never come at the cost of your values.Guest:Joe KimballKimball's Hands On Detailinghttps://kimballshandsondetailing.com/Host:Jody Sedrick ( @JodySedrick )RoadFS Podcast=============================RoadFS CRM - https://roadfs.comDetailBookie CRM - https://detailbookie.com
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556 - Competitors? Nah—we’re collaborators!
21/07/2025 Duración: 25sThis week, we’re sitting down with Ryan Griggs and Timothy Charles Raphiel Mills II to talk about the POWER of collaboration in the detailing world.
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555 - Angelwax - They got wings at Shinetime Expo
18/06/2025 Duración: 07minWe thought you might enjoy this fun conversation with Rain Albertson of Angelwax at the Shinetime Expo.
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554 - Competitors? Nah—we’re collaborators!
17/06/2025 Duración: 56minThis week, we’re sitting down with Ryan Griggs and Timothy Charles Raphiel Mills II to talk about the POWER of collaboration in the detailing world.
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553 - From Detailing Side Hustle to Hot Rod Dreams w/ Mike Murchison
30/05/2025 Duración: 41minIn this episode of the RoadFS Podcast, we’re joined by the high-energy and inspirational Mike Murchison from Waycross, Georgia. Known for his educational detailing videos, Mike shares his journey from side hustle to full-time detailing professional — all fueled by passion, hustle, and a deep love for cars.We dive into:✅ Mike’s humble beginnings and what led him into the detailing world✅ How he landed a major contract that pushed him to go all-in on his business✅ The legendary story behind his 1969 Plymouth Road Runner — from spotting it as a teen to finally owning it✅ His plans to restore it to its rare original bronze and tan color scheme✅ The importance of legacy, family, and passing down the love for cars to the next generation (shoutout to his 3-year-old godson!)Plus, we swap personal hot rod stories, talk about building cars for enjoyment (not just for show), and celebrate the drive it takes to chase your passion.
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552 - Dominating a Small Detail Market
23/05/2025 Duración: 50minIn this episode of the Detail Bookie and RoadFS podcast, host Rod Pusey welcomes guest Chris Warden, a mobile detailer based in Albion, Michigan. Chris shares his journey into the detailing industry, which began as a hobby washing cars for his father and evolved into a professional venture over the past ten years. He discusses the challenges of operating a mobile detailing business in a small market, the importance of continuous training, and the need to stay updated with the latest products and technologies.Chris emphasizes the significance of quality over quantity in service delivery and the importance of building lasting relationships with clients. He reflects on his experiences at industry events like Mobile Tech Expo, highlighting the value of networking and learning from others. As a new father, he balances his work with family commitments, enjoying the flexibility that comes with being a small business owner. The conversation wraps up with advice for new detailers, underscoring the importance of honest
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551 - Mobile Detailing - Creating an unforgettable experience for your customers
07/05/2025 Duración: 55minWe have an AWESOME guest lined up for this week's episode of the RoadFS PodcastJacki Orlando is joining us to discuss all things detailing; mobile detailing, creating an amazing customer experience, managing a mobile detailing business successfully, and I'm sure we'll hit on how Detail Bookie has played a part in her growth.Plus she's now part of the team so we're SUPER excited to have a sit down with her.
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550 - Burning gelcoat, drinking, and boat detailing
18/04/2025 Duración: 49minThis week we sit down with Mike MarineCare to explore all things marine care. If you're detailing boats or want to detail boat you don't want to miss this episode.Highlights:⛵Boat Detailing Royalty – Mike broke down why Michigan isn’t just cold winters a—it’s a boating hub! From 13-footers to 112-foot yachts, he’s worked on them all.⚓ Authenticity is the Brand – Pirate vibes, Calypso the gog, and a natural swagger made Mike’s brand unforgettable. He didn’t create a persona—he is the persona.
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549 - Detailing has taken me places I never thought I’d go
24/03/2025 Duración: 58minThis week, we sit down with Giancarlo Rengifo to dive into his incredible journey in the detailing world. We explore...How has he unlocked so many opportunities? What’s it like to be part of the RUPES Global Training Team? What makes Rupes unique from other brands?and more.Guest:Giancarlo RengifoRupes USAhttps://rupesusa.com/Rupes Traininghttps://rupesusa.com/bigfoot-academy/Hosts:Jody Sedrick and Rod PuzeyRoadFS PodcastTwo CRMS to choose from to manage your businessRoadFS https://roadfs.comDetail Bookie https://detailbookie.com
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548 - Think Like a Business Owner, Not Just a Detailer!
17/03/2025 Duración: 52minThink Like a Business Owner, Not Just a Detailer!This week, we sit down with Mark Barger, creator of Detailer’s Business Journey and owner of Visual Pro Detailing, to dive into what it really takes to shift from being "just a detailer" to a true business owner.We’ll cover key topics like:✅ Right-sizing – Should you scale up or stay lean?✅ Costs vs. ROI – Where’s the smart money going?✅ Avoiding distractions – Stay focused on what actually matters.✅ And much more!No matter where you are in your detailing business, you’ll walk away with valuable insights to help you grow and thrive.Mark Bargerhttps://www.facebook.com/VisualProDetailingHosts:Rod Puzey and Jody SedrickRoadFS Podcast=======RoadFS CRM: https://roadfs.comDetail Bookie CRM: https://detailbookie.com
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547 - How do you manage a detail shop that offers a full line of services to profitability?
09/03/2025 Duración: 55minBrian Gitzen owner of Summer Breeze Ceramic Coating & Mobile Detailing joins us to discuss how he's built a thriving business, a strong brand, and team driven to exceed customer expectations.Guest:Brian GitzenSummer Breeze Ceramic Coating & Mobile DetailingHosts:Jody Sedrick and Rod Puzey=====Detail Bookie is now part of the RoadFS family. Now you have two CRM options to choose from to manager your business.Detail Bookie - https:.//dertailbookie.comRoadFS - https://roadfs.com
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546 - What it really takes to grow your business
28/02/2025 Duración: 44minWe have a LOADED episode for you. Loaded in that we are going to dig deep into what it means to be self-employed, to build a business, manage stress, over come obstacles and balance the challenges of keeping your family at the for front.Tommy Trenton Jr. owner of Nit Pickin Mobile Detailing joins us to share what is learned since 2018 on this crazy journey called entrepreneurship.Guest:Tommy Trenton JrNit Pickin' Mobile DetailingHost:Jody Sedrick and Rod PuzeyDetail Bookie - https://detailbookie.ioRoadFS CRM - https://roadfs.comEmail us - sales@detailbookie.com
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545 - IDA 2025: Getting things done
21/02/2025 Duración: 42minThis week we sit down with Craig Brigham the new IDA President for 2025. We talk about how he got started in detailing. What he's learned as a mobile detailer; the power of collaboration, focusing on business, and choosing a lane. We also explore his vision and plans to expand the reach of the IDA and "get things done". Craig likes to cut to the chase and get things done so this is going to be an insightful conversation of things to come. Craig BrighamThe Detailing Detectiveshttps://www.thedetailingdetectives.co.uk/IDA Presidenthttps://the-ida.com/Hosts:Rod Puzey and Jody SedrickRoadFS PodcastRoadFS - https://roadfs.comDetail Bookie - https://detailbookie.com
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544 - New detailing expo focused on high end detailing and aviation detailing
18/02/2025 Duración: 34minKicking off the summer is a brand new detailing expo focused on high end detailing and aviation detailing. This is going to be a one of a kind experience at the Lone Star Flight Museum. Yes there will be some of the leading detailing manufacturers, training opportunities, but also an opportunity to meet astronauts and Blue Angels pilots. This is expo slated to be an opportunity for you to level up your business and provide an EXPERIENCE like no other expo!Guest:Josh Hernandezhttps://www.aviationdetailingassociation.com/Kirk Evanshttps://detailersoftheroundtable.comHosts:Rod Puzey and Jody SedrickRoadFS - https://roadfs.comDetail Bookie - https://detailbookie.com