Mafia Memoirs by Zenware

Operations, Operations, Operations. Join us this week as we visit with Melissa Long Ballard on RoadFS Detail Memoirs. She is extremely focused on creating systems that make running their detail business like a well-oiled machine. Plus she is one of the nicest ladies in the business while keeping her team on task. Show highlights How she got into the automotive industry them moving into detailing Bringing unique strategies and offerings to successfully serve their dealership clients Taking great ideas from her partner Jeff and implementing them strategically into the business Detailing services offered Setting expectations for your customer Managing their detailing team through COVID Leveraging RoadFS to help them grow their business. Guest Info Melissa Ballard Long\ The Charlotte Detail Company Facebook - https://www.facebook.com/thecharlottedetailcompany Website - https://thecharlottedetailco.com/ Hosts: Jody Sedrick - https://instagram.com/jodysedrick Rod Puzey - https://instagram.com/rodpuzey