Mafia Memoirs by Zenware

Chris Blaisdell owner of Onsite Detail is our guest this week on RoadFS Detail Memoirs. He shares how he decided to buy his brother-in-law's mobile detailing business to grow it, with the help of his wife. Their focus on managing the business with an eye on profitability has enabled them to move into a shop, providing retail and dealership services, and offering a wide range of detailing services. HIghlights Deciding to buy his brother-in-law's business in 2008 Learning the business components of owning your own business. HIs wife's focus on the financial side of the business helping them dial in their operations and profitability The importance of continuing education. Having the mindset that you can learn from anyone Being open to suggestions from your employees Focusing on the customer experience instead of the services and products you offer Make sure you have your business set up properly including having the proper insurance and licensing The power of word of mouth Guest: Chris Blaisdell O