Business Confidential Now With Hanna Hasl-kelchner

ETHICAL INFLUENCEEthical influence in business negotiations at first blush sounds like an excuse to pull a fast one. But let’s not forget, we’re talking about ethical influence. It’s a fancy phrase for persuasion. Today’s guest is a hypnotic influence expert who helps entrepreneurs and business owners to close more premium sales by teaching them how to use the right words in the right way.♥ Share this episode with someone you think will benefit from it. ♥What You’ll Discover About Ethical Influence (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* Why ethical influence is not trickery or manipulation [2:22]* The role of calibration in building rapport [4:32]* How to use ethical influence to problem solve for customers [6:26]* How to align influence triggers to achieve ethical influence [8:01]* The ethical influence formula for under promising and over delivering [9:17]* How ethical business influence starts with emotional intelligence [13:42]* The role of collab

AMERICAN DREAMThe American Dream, the set of ideals that includes upward mobility and the opportunity for prosperity and success can sometimes feel out of reach if you’re a struggling entrepreneur or small business. That’s why on occasion this podcast likes to feature success stories to inspire us. Today’s guest, Adi Redzic, will share some tips on how to stay on track and achieve our OWN American Dream.What You’ll Discover About the American Dream (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* The decision to find something better [1:49]* The journey to finding the American Dream [3:00]* The personal habits that contribute to success [6:37]* The essence of the entrepreneurial spirit [10:38]* Lessons learned on the road to the American Dream [12:41]* Whether the American Dream is still achievable today [16:51]* And MUCH more.Guest: Adi RedzicAdi Redzic is an award-winning life and executive coach, leadership trainer, entrepreneur, the founder of Think Change, and the author

WORKSPACE ORGANIZATIONWorkspace organization can be a real challenge, especially if you’re in startup mode or a solopreneur. With a gazillion things going on at the same time it’s sometimes hard to find your desk and it all adds to the feeling of overwhelm.Today’s guest, Kathi Burns, is a board-certified professional organizer with a few tips on how to organize our workspace AND gain productivity in the process.What You’ll Discover About Workspace Organization (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* The best place to begin workspace organization [2:55]* 2 Ways to tame your email inbox for more workspace organization [4:48]* How to file emails for more workspace organization [7:55]* Easy ways to conquer paper for better workspace organization [11:58]* The ideal workspace design to optimize workspace organization [15:24* And MUCH MORE.Guest: Kathi BurnsKathi Burns a Board Certified Professional Organizer, Image Consultant, Author and Speaker. Kathi is also the founder of&nb

IDEAL BUSINESS ACCOUNTANTFinding the ideal business accountant can feel like a daunting process, and it’s often been turned into a punch line, like the joke about when you interview an accountant and you ask how much is two plus two? And they say how much you want it to be, that’s who you should hire.Well, today’s guest, retired CPA Maxine Stern says not so fast. As a certified public accountant Maxine has seen a lot and done a lot. She’ll give us the truth about how to choose the ideal business accountant for your business.What You’ll Discover About the Ideal Business Accountant (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* What is a Certified Public Accountant (CPA) [2:02]* 5 Ways the ideal business accountant can help your startup business [4:59]* 7 Ways the ideal business accountant can help an ongoing business [9:41]* The best way to utilize your accountant’s expertise [17:55]* What to consider when selecting accounting software [18:59]* What factors to consider when selec

TRUST AND COLLABORATIONTrust and collaboration are essential business leadership skills. You crave the brain storming energy and productivity it creates; but, at the same time trying to wrap your arms around it feels like catching a wave – the tighter you try to hold on, the more you find yourself holding gritty sand and sticky seaweed. Today’s guest, Jill Ratliff, is an executive coach who will share how we can reliably improve workplace trust and collaboration.What You’ll Discover About Trust and Collaboration (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* What good leaders do in stressful moments to promote trust and collaboration [1:31]* How trust and collaboration starts with positive energy [3:40]* Why problems aren’t the problem when it comes to trust and collaboration [5:21]* The leadership story of NFL running back Dorsey Levens* The importance of “know where you hold and where you fold” [11:16]* The leadership traits that foster trust and collaboration [16:06]* What th

SALES FUNNELSSales funnels may sound like a confusing term if you’re not familiar with them, but when it comes to making money while you sleep, they’re incredibly valuable. My next guest is a digital marketing architect who will tell us what you need to know to crush it with sales funnels.What You’ll Discover About Sales Funnels (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT * What sales funnels are [1:20]* Dos and don’ts when creating sales funnels [4:48]* The key components of successful sales funnels [6:45] * The critical role of list building in digital marketing [7:58]* How often to email your list [10:04]* What to look for when hiring someone to create sales funnels [14:28]* The mindset necessary to succeed with sales funnels [20:02]* And MUCH more.Guest: Jason WrightJason Wright says he can simplify your sales funnel while skyrocketing your results with marketing automation.Jason is an author, entrepreneur, consultant, and digital marketing architect with a

MANAGING A REMOTE WORKFORCEManaging a remote workforce is the new normal and the new management and leadership challenge. In the near term and also the long term. Today’s guest, Tom Libelt, has been living the remote life since before it became a thing. He lives in Chiang Mai, Thailand and has some valuable tips on best practices on managing a remote workforce.What You’ll Discover About Managing a Remote Workforce (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* The pros and cons of working alone, with a partner, or with employees [4:24]* How better hiring practices are key to managing a remote workforce [7:29]* The critical importance of team building when managing a remote workforce [10:56]* How managing a remote workforce is easier when employees write their own culture [11:55]* How cultural diversity impacts managing a remote workforce [16:04]* How micromanaging backfires when managing a remote workforce. [20:05]* The most important leadership trait for successfully managing a

Online ReviewsPositive online reviews and testimonials can help grow your business. But making the ask can feel salesy and pushy. Today’s guest, Alan Katz, is known in his industry as the King of Reviews and he has a system to help you crush it with online reviews.What You’ll Discover About Online Reviews (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* Why you need online reviews for your business [2:11]* Knowing when to ask for online reviews [3:46]* How to properly ask for online reviews [5:26]* Why short URLs increase the likelihood of online reviews [9:47]* The most important phrase to use when asking for online reviews [11:05]* How best to deal with bad online reviews [12:45]* AND much more.Guest: Alan KatzAlan Katz may not be a household name to you – but in the wedding industry he’s known as the “King of Reviews. He has over 2000 online reviews and testimonials and dominates the market in his field.Alan is the owner of Great Officiants. Basically he marries people. He

Balanced LeadershipBalanced leadership may sound wonky, but it’s necessary if you want both stability and growth in your organization. That’s why I’m excited about today’s guest, Rocco Romanella, who is going to explain what it is, why you need it, and how to make balanced leaders really work for you.What You’ll Discover About Balanced Leadership (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* The three elements of balanced leadership [2:08]* Why thinking like an owner is the cap stone of balanced leadership [3:55]* How thinking like an owner impact decision making [5:46]* The biggest balanced leadership challenge for small business [6:47]* The balanced leadership “aha moment” [8:36]* The Holy Grail of knowing who your customer is [12:14]* Where businesses often fail in achieving balanced leadership [14:34]* And MUCH more.Guest: Rocco RomanellaRocco Romanella, describes himself as a witty, Blue-Collar Guy who rose through the ranks at UPS to a senior level after starting there un

Hard-Driving LeadersHard-driving leaders experience tremendous levels of stress that can often lead to serious health problems, such as heart attacks. Sure, you’d like to get some relief. Nobody really wants hypertension and cardiovascular disease. But who has time to figure it all out?Well, my next guest, Prof. Peter Alexander did. He’s a recovering hard-driving leader himself who has some quick and easy stress relief tips for you.What You’ll Discover About Stress Relief for Hard-Driving Leaders (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* How Prof. Pete decided to leave a successful career due to stress [2:16]* The 7-step Lighten Model for stress relief [6:00]* The Hawaiian stress technique to use when going into difficult situations [10:33]* How entrepreneurs can reduce stress to achieve their business dreams [14:17]* The all purpose stress reliever for hard-driving leaders [18:38]* The key take-away from Lighten Your Day [22:32]* And much MORE.Guest: Prof. Peter

HOLLYWOOD STRATEGYHollywood strategy is a more glamorous version of what every business needs to do – focus on where to play and how to win. But a cohesive plan can often elude us. Today’s guest is a Hollywood mega entrepreneur with an amazing story whose journey gives us a peek behind the curtain into his secrets for success.What You’ll Discover About Hollywood Strategy (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPTFactors Namer considers in crafting his Hollywood strategy [3:35]The strategic value of flexible business structures [6:23]How Hollywood strategy can be applied to Main Street businesses [11:08]How change empowers new business opportunities [14:26]The personal habits that contribute to Namer’s Hollywood strategy [17:06]The time management component of Namer’s Hollywood strategy [23:42]And much MORE. Guest: Larry NamerLarry Namer’s entertainment and media credentials are pure platinum. He is an entertainment industry veteran with close to 50 ye

PAYROLL ISSUESPayroll issues can feel overwhelming for any small business and especially startups. Payroll is often the biggest recurring expense. It requires pin point accuracy and mistakes can be costly. Lucky for us my next guest, Charles Read, a certified public accountant and a U.S. Tax Court Practitioner will explain how to conquer the most common payroll issuesWhat You’ll Discover About Payroll Issues (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPTWhat payroll issues need to be addressed in the hiring processHow an employee handbook can help lower unemployment taxesThe payroll issues regarding worker classificationHow a biweekly payroll simplifies and solves multiple payroll issuesRecordkeeping payroll issuesWhat to do when the Tax Man comes knockingHow to hire a payroll service equipped to properly handle your payroll issuesAnd much MOREGuest: Charles ReadCharles Read is an accomplished senior executive and entrepreneur with more than fifty years of financial leadership ex

SUCCESSFUL MARKETING CONTENTCreating successful marketing content, whether for online consumption or other media, is often an after thought for many time strapped entrepreneurs and small business owners and is often something that carries over from one to-do list to another. Today’s guest, Elizabeth Pampalone, is an expert marketer who says she can show us how to create an entire year of successful marketing content in just 5 days.What You’ll Discover About Successful Marketing Content (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPTThe branding elements that can torpedo successful marketing content [1:48]How successful marketing content requires a website fully aligned with your brand [6:00]The easy way to make your website more interactive [8:04]How to naturally build search engine optimization (SEO) into your website for more successful marketing content [9:36]The blog post short cuts that let you create blog posts for the entire year [11:37]How social media can leverage success

UNMET BUSINESS EXPECTATIONSHave you ever been upset because of unmet business expectations? A business partner, customer, supplier or maybe an employee has let you down?I know I have.And according to my next guest, Ben Winter, we could be thinking about expectations all wrong. What You’ll Discover About Unmet Business Expectations (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPTWhy we’re thinking about unmet business expectations wrong [03:01]The flowchart that offers a path to untangling our unmet business expectations [04:55]Why Ben’s flowchart offers a logical process for an emotional problem [07:01]Understanding where your expectations come from [08:00]The key to managing unmet business expectations [10:07]Why unmet business expectations persist [12:05]How to think about resolving unmet business expectations [13:25]How anger over unmet business expectations presents a personal growth opportunity [16:32]And MUCH more.Guest: Ben WinterBen Winter is a serial entrepreneur who

Business Confidential NowBusiness Confidential Now is the show that brings you fresh insights, tools, and straight talk to help you manage business issues hiding in plain view that matter to your bottom line.It’s hosted by Hanna Hasl-Kelchner, founder of Business M.O. and the Legal Leverage Academy.Even if you have one of those fancy MBAs, it’s impossible to have all the answers in business.Hanna knows this as a matter of fact because she HAS one of those fancy MBAs and even taught in a few top tier MBA programs. She’s also been a practicing business attorney who has seen first-hand what happens when things go south. That’s why she created this podcast.The show typically runs approximately 25 – 35 minutes and releases a new episode every Thursday.It’s usually an interview show with experts, authors and thought leaders who share their secrets for more success on a wide range of business topics. But, once in a while Hanna will put on her lawyer hat and feature some no-nonsense legal information.Join Hanna and s

ResilienceResilience is the capacity to recover quickly from difficulties. But when business circumstances, or life, dumps a truck load of lemons on you, it can be really hard to pick yourself up and move forward. That’s why I’m super excited about today’s guest, CJ Scarlet. She has overcome the trauma of physical assault and turned it into her super power as a serial entrepreneur. Now THAT’s resilience. It’s an amazing story of discipline, grit, and determination.What You’ll Discover About Resilience (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPTThe most important personal habit that supports resilience. [2:58]CJ’s worst moment as an entrepreneur: when she needed resilience the most [5:24]How being self-aware and learning from the past enables resilience. [7:09]How the right community supports and nurtures resilience. [7:53]How having a trusted sounding board, a mentor, a coach, promotes resilience. [9:08]How maintaining harmony is better than balance in creating more resilience

Social Media MarketingSocial media marketing has often been portrayed as the road to riches, a way to make millions while you sleep. But once you dive in you quickly realize it’s not as easy as it looks. Today’s guest, Johnna Londen and her business partner Valerie Jennings say they have some tips to help you get better social media marketing results.What You’ll Discover About Social Media Marketing (highlights & transcript):CLICK HERE FOR AUDIO TRANSCRIPT* Does social media marketing really let you make millions while you sleep? [2:03]* What you can reasonably expect from social media marketing. [3:27]* How to determine which social media platform is best for your business. [6:08]* How to establish your social media marketing posting schedule. [7:32]* Common social media marketing mistakes. [10:28]* 3 keys to better social media marketing results. [12:30]* How to find the right virtual assistant for your business. [15:26]* And much MORE.Guest: Johnna LondenJohnna Londen (on the left) is co-founder of&nbs

Difficult ConversationsDifficult conversations can be relationship deal breakers especially at work where it could cost you a valuable customer or your job. So what do you say when you can’t say anything nice but you can’t exactly follow Mom’s advice and say nothing? My next guest, Sarita Maybin has some suggestions for you.What You’ll Discover About Difficult Conversations:CLICK HERE FOR AUDIO TRANSCRIPT* How to decide whether it’s worth confronting someone and have the difficult conversation. [3:09]* 3 factors that influence the best way to have that difficult conversation. [4:50]* How to respond when someone is having a difficult conversation with YOU. [8:14]* How not to get defensive during a difficult conversation. [11:32]* That there are more than two extreme responses when managing conflicts. [14:52]* The power of seeking to understand instead of blowing up. [19:30]* How conflict and difficult conversations are inevitable. [20:32] Guest: Sarita MaybinSarita Maybi

Behavioral Issues in the WorkplaceBehavioral issues in the workplace are often a case of good people behaving badly and if you think you’ve got it bad where you work, wait until you hear today’s guest. Cornelia Gamlem is a human resources veteran who has co-authored, They Did What? Tales From the Workplace. It’s the book every HR professional threatens to write about the unbelievable situations they wrestle with every week in the process of managing employee relations.What You’ll Discover About Behavioral Issues in the Workplace (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* How the “creative nonfiction” book They Did What? is based in facts. [1:50]* How effectively dealing with behavioral issues in the workplace is a function of experience. [5:30]* Why dealing with behavioral issues in the workplace is requires judgment calls. [11:24]* The most common themes and patterns of behavioral issues in the workplace. [15:11]* The leadership challenges of human

Nobody expects workplace violence to happen where they work. But when the extraordinary happens to ordinary people like you and me it rattles your sense of safety. As a responsible business leader and manager, it makes you wonder what if anything you could have done to prevent the unthinkable from happening where you work. That’s why I’m excited to welcome my next guest, a workplace violence prevention expert, who says most businesses are thinking about this explosive problem all wrong.What You’ll Discover About Workplace Violence Prevention (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* What size a business needs to be before considering workplace violence prevention planning. [2:39]* The “red flags” managers should keep on their radar screen to anticipate and mitigate workplace violence. [4:35]* Why the term workplace violence includes much more than going “postal.” [2:49]* How employees’ home life spills into work life and impacts workplace violence. [7:43]* Steps small