Business Confidential Now With Hanna Hasl-kelchner

Elevating Employee EngagementElevating employee engagement to have a more productive and committed workforce is part of every leadership or management agenda.But some people excel at it while others fall flat. Wishful thinking doesn’t make it happen and in this episode we’ll explore what does.What You’ll Discover About Elevating Employee Engagement:* How elevating employee engagement can improve your bottom line* The three types of employee engagement* The role of empathy and self-awareness in elevating employee engagement* And much moreHost: Hanna Hasl-KelchnerHanna Hasl-Kelchner is an advocate for fairness in the workplace. She helps organizations gain clarity to make more informed decisions by reducing complex concepts into sensible, bite size pieces. Hanna accomplishes this as a business strategist and through her writing, speaking, consulting, and popular syndicated podcast, Business Confidential Now.Hanna brings a unique perspective to the table, growing up in an entrepreneurial family an

Self-Aware LeadershipThe self-aware leadership sounds a bit like an oxymoron.You know what your intentions are when you do what you do and say what you say. So of course you're self-aware of yourself.BUT, are you really aware of all that you need to stay on top of to flawlessly execute your business strategy?Ooh, maybe not, and you wouldn't be alone. As today's guest, Robert Courser, author of Line of Sight: The Five Keys for Strategic Execution in an Age of Uncertainty, explains.What You'll Discover About Self-Aware Leadership:* The missing piece of self-aware leadership* How employee surveys contribute to self-aware leadership* How self-aware leadership lets you work "on" your business, not just "in" your business* Why self-aware leadership is essential for strategy alignment and execution* And much moreGuest: Robert Courser Robert Courser is a CEO advisor who has been helping small and medium-sized enterprises scale up for the past twenty years.In his book, “Line of Sight: The Five Keys for Strategic

Culture of BelongingEstablishing a genuine culture of belonging takes more than signing new employees up for payroll and benefits.What more could they possibly want? And how can executives, managers or entrepreneurs provide it?Those are some of the things we're going to explore with the Jonathan Stutz, co-author of Daily Practices of Inclusive Leaders: A Guide to Building a Culture of Belonging.What You'll Discover About Building a Culture of Belonging:* The role of leaders in supporting a culture of belonging in organizations* How "dropping a pebble" contributes to building a culture of belonging* Why building a culture of belonging is not the responsibility of the Human Resources Department* Why one-on-one meetings are a massive opportunity to create connection with employees* And much more!Guest: Jonathan StutzJonathan Stutz, M.A. (he/him/his) is the President of Global Diversity Partners, Inc.He has over 25 years’ experience working in leadership roles at companies such as Amazon, Microsoft, and Zulily.Jo

Fractional CFO Is it time to engage the services of a fractional CFO, a chief Financial officer?How are you supposed to know? What can they bring to the party that's different from a CPA or a bookkeeper that you're currently working with?Those are a few of the questions we'll explore with today's guest, finance expert John Hannum.What You'll Discover About a Fractional CFO:* How a fractional CFO differs from a bookkeeper and a CPA* Whether a startup should consider consulting with a fractional CFO* The value a fractional CFO can bring to a small business* What factors to look for when hiring a fractional CFO* And much more.Guest: John Hannum John is the founder and CEO of PPS Solutions PC, a firm that provides Fractional CFO services and full-service accounting and finance to growing businesses.With a 25+ year background in corporate finance and as CFO of companies with phenomenal growth trajectories, he now focuses on bringing the Financial Firepower commonly employed by large successful companies

Effective LeadershipEffective leadership is something every organization needs and we’ve known about the art and science of effective leadership and human team management for decades.But yet there’s a gap between people in leadership positions knowing and doing. And it begs the question, why? Why is it so hard? What is standing in our way?Those are a few of the things we’ll explore with Dr. Margie Oleson. What You’ll Discover About Effective Leadership:* How senior management often leaves effective leadership to chance* The 3 tactical things needed for more effective leadership* The perils of meeting overload* How clarity around goals reflects effective leadership* The 3 things you need to have clarity around goals* And much moreGuest: Dr. Margie OlesonMargie Oleson helps business leaders crush their goals by installing processes and habits for better clarity and alignment among the top team. She is a dynamic speaker and leadership expert who shares knowledge from her doctorate in organization developmen

Maximize Human CapitalBeing able to maximize human capital to optimize employee engagement is the unspoken goal of every business.Yet not all talent is created equal, and too often entrepreneurs, especially those in startup mode, rely on their gut feel and past experience in assembling their teams.But today's guest says a data driven approach to decision making helps sidestep predictable people problems and can actually accelerate your business success. Discover what data you need and how to use it.What You'll Discover About how to Maximize Human Capital:* What you need to know before collecting data to maximize human capital* 5  non-financial metrics that help maximize human capital* How to create healthy work environments to help maximize human capital* And much more.Guest: Dr Nikki Blacksmith DR. NIKKI BLACKSMITH is co-founder and CEO of Blackhawke Behavior Science and an adjunct faculty member at American University in Washington, D.C.She has nearly 15 years of experience as a scientist-practiti

Ethical Use of AIWhen it comes to the ethical use of AI in your business, you want to do the right thing and you assume you will.But what if artificial intelligence is like an iceberg with hidden danger below the waterline?No one wants their business to be the Titanic, and that’s why we’re going to explore how to start thinking about the ethical use of AI to successfully navigate those hazards.What You’ll Discover About the Ethical Use of AI:* What to know about the bias used in training AI models* 2 policies and assessment you need to examine to evaluate the ethical use of AI* The number one red flag when evaluating the ethical use of AI* How to avoid misinformation, copyright infringement and breaches of confidentiality* And much more.Guest: Frank KyazzeFrank Kyazze’s career is a blend of innovation, ethics, and humanism in technology. Over the last decade, he’s become a leader in digital trust, covering cybersecurity, governance, risk management, compliance, privacy, and AI ethics. From Pittsburgh to New O

Employee DevelopmentEmployee talent development sounds scary to business owners and leaders, who fear that investing in an employee’s career encourages them to look for greener pastures elsewhere.Managers will claim they don’t have time, that it’s really the employee’s responsibility, that they really can’t give employees what they want. So they’d rather ignore the situation because there’s no value in stirring the pot.But today’s guest says that not helping employees develop and grow is a surefire way to make sure employees do leave. Does this mean you’re stuck in a no win situation? Listen to learn more.What You’ll Discover About Employee Development:* What employee development REALLY means* How small conversations build engagement and inform employee development* Why talent hording is not sustainable leadership* How managers can start having employee development conversations if you haven’t done so before* And much moreGuest: Julie Winkle Giulioni Julie Winkle Giulioni is a champion for workplace grow

Beyond ProfitHow do you measure business success beyond profit? How does it connect to your deeper purpose in life? Your why?Discover one entrepreneur’s amazing journey and how you can connect your business beyond profit too.What You’ll Discover About Creating Goals Beyond Profit:* The personal awakening that led Steve Farrell to create a goal beyond profit* How to find our own goals beyond profit* How to achieve a goal beyond profit and still keep your business afloat* Why going beyond profit creates positive energy and improve relationships* And much moreGuest: Steve Farrell Steve Farrell attained the pinnacle of success as a Silicon Valley entrepreneur, founding two high-tech firms. Then he pivoted to lead Humanity’s Team, a global nonprofit helping people everywhere awaken to our interconnectedness through platforms such as their new Humanity Stream+ streaming service.After contributing to the Gold Nautilus Award-winning book “Our Moment of Choice — Evolutionary Visions and Hope for the Future,” Stev

Business TurnaroundA successful business turnaround is a terrific way to transform an organization that’s stuck, but how big does the plateau have to be before you take action?And what kind of action is necessary to jumpstart healthier growth and profitability? Today’s business turnaround expert, Rich Allocco, shares his insights.What You’ll Discover About a Business Turnaround:* The 3 red flags that signal the need for a business turnaround* How business turnarounds share the same symptoms, but not the same root cause* Why trust is essential to leading a successful business turnaround* How to break down silos that stand in the way of a successful business turnaround* And much moreGuest: Rich Allocco After studying Economics at the University of Notre Dame Rich Allocco joined IBM in Large System Sales. After turning several complex competitive situations to IBM Rich was appointed Manager of Wall Street accounts and tasked with growing sales and returning competitive accounts back to IBM. From there he wa

Inclusive LeadershipInclusive leadership can be a sensitive subject.On one hand we can appreciate the concept intellectually, but emotionally, when someone says we’re not being inclusive it feels like a personal attack because we’re often unaware of how our behavior impacts what others see and hear AND more importantly, how our own culture, experiences, and biases shape what we do and say.How do we get out of this Catch-22 and bridge these cultural gaps that rob us of credibility and influence? Today’s guest has some proven tips and strategies for you.What You’ll Discover About Inclusive Leadership:* What inclusive leadership really means* The seven traits of inclusive leadership* The inclusive leadership trait that can’t be taught and you need to hire for* The trait that is the most challenging for leaders to master* And much more.Guest: Colette Phillips Colette Phillips is President and CEO of Colette Phillips Communications, and Founder and President of Get Konnected! and The GK Fund.She is a strategi

EMPLOYEE CAREER DEVELOPMENTEmployee career advancement is typically thought of a climbing the ladder of success with one promotion after another. But Julie Winkle Giulioni says they’re SO yesterday and offer fresh perspectives on employee career advancement to help your business win the war for talent.What You’ll Discover About Employee Career Development:* How changes in the marketplace require rethinking employee career development* How expectations of employee career development have changed* 3 Nontraditional growth opportunities for employee career development* Why an abundant mindset is essential to employee career development* How affirming employee contribution aids career development* Julie’s multi-dimensional employee career development framework* The generation gap in employee career development preferences* And much MOREGuest: Julie Winkle GiulioniJulie Winkle Giulioni is a champion for workplace growth and development. She believes that everyone deserves the opportunity to reach their potential. A

ORGANIZATIONAL CHANGE MANAGEMENTOrganizational change management can make or break an organization regardless of size.According to McKinsey & Company 70% of all change initiatives fail because we’re creatures of habit and biologically hardwired to stick with what’s worked for us in the past. It’s not helpful when battling change going into the future, like a pandemic, shifting markets, supply chain challenges and a kitchen sink of other problems.How do you keep things from going down the drain?My next guest, organizational change management expert Erika Andersen says we need to embrace the very things we’re wired to avoid and she’ll also explain how.What You’ll Discover About Organizational Change Management:* Why organizational change management is hard for most people * 3 Assumptions that initially wire us to resist change * Why management resists change * Why leaders need to model change for it to succeed * 4 Things necessary to help employees through organizatio

BE FUNDABLEIf you want your business to be fundable, to have ready access to money when you need it, there are certain things you need to do.What are they? (Just in case you ever DO need money from outside sources . . . because believe me that’s NOT the time to find you’re not fundable.)Luckily, today’s guest, Merrill Chandler is an expert in the field and he explains why your credit score is NOT the key to fundability and what you really need to do to be fundable.What You’ll Discover About How to Be Fundable:* What it means to be fundable* Why your credit score is useless until your loan is approved * The most important borrow behaviors lenders review * 4 Lender tiers and how the impact fundability * Why retail store credit inquiries hurt overall fundability * 6 Key borrow behaviors that determine fundability * How check guarantee credit lines can hurt fundability * The 5 characteristics each borrow behavior is graded by * And much MOREGuest: Merrill ChandlerOver

THRIVE AMID ADVERSITYHow to thrive amid adversity and uncertainty is a perennial question. Add a financial crisis or a health crisis like Covid to the mix and you’ve really got a hot mess on your hands.So how do you keep your head up and continuously thrive amid uncertainty?Meridith Elliott Powell, author of Thrive: Strategies to Turn Uncertainty into Competitive Advantage, offers insights based on her research of the oldest, continuously running businesses on the planet.What You’ll Discover About How to Thrive Amid Adversity:* Inspiration for Meridith’s book Thrive * 9-Step strategy necessary to thrive amid uncertainty * How to focus on opportunities and thrive amid uncertainty * Role of relentless vision to thrive amid uncertainty * Researching the businesses who thrive amid uncertainty * What today’s businesses need to focus on the thrive amid uncertainty * The role of luck in business * And much MORE.Guest: Meridith Elliott Powell Voted one of the Top 15 B

WORKPLACE TRUSTWorkplace trust can ebb and flow like an ocean tide depending on what we say and how we say it. Little things can mean a lot, especially when it comes from someone in a position of authority.Getting it right means sharpening your soft skills and today’s guest, Anne Baum is going to share some soft skill secrets to help you build workplace trust more consistently.What You’ll Discover About Workplace Trust:* How small mistakes impact workplace trust* How managing perceptions well improves workplace trust * The self-imposed leadership barriers to building more workplace trust * Essential Soft Skills for Improving Workplace Trust * How The Transmitter and Overconfident Overachiever Detract From Workplace Trust * How to Improve the Soft Skills Necessary to Build More Workplace Trust * And MUCH more.Guest: Anne BaumAnne Baum is the author of Small Mistakes, Big Consequences: Develop Your Soft Skills to Help You Succeed.She is also the Lehigh Valley ex

INCREASE REVENUECan you really increase revenue without selling more? How cool would that be? Right?Today’s Summer Classic guest, Ken Wentworth, also known as Mr. Biz, says yes you can. Listen now to get the inside scoop. What You’ll Discover About How to Increase Revenue:* How eliminating the “silent business killer” lets you increase revenue * Myth of the Loss Leader * How aggressive pricing does not increase revenue * How improving profit does not require an increase in revenue * Mindset necessary to increase prices that increase revenue and profits * The critical importance of maintaining discipline to increase revenue * The problem with pricing low to get your foot in the door * How your USP can increase revenue in competitive bidding * How adjusting the mix of high and low margin products can increase revenue * Pricing conversation mistakes to avoid * Why you need to know your fully loaded cost to increase revenue * And MUCH more!Gues

READ NONVERBAL BODY LANGUAGEAre you unsure of how to read nonverbal body language at work? Could you be missing out on subtle clues about what someone is really thinking?Imagine how valuable it would be if you were better at decoding those signals? It could help you be a more effective leader, negotiator, or team player.It’s powerful indeed, my friends. Today’s Summer Classic guest, Martin Brooks, creator of the Body Language Decoder, will give us some tips on how to get better at reading nonverbal body language at work.What You’ll Discover About How to Read Nonverbal Body Language:* Genesis of Martin’s interest in how to read nonverbal body language * How to use body language for more effective communication * Top 3 patterns to help you read nonverbal body language * Why reading nonverbal body language of your audience helps adjust your own nonverbal cues * Where beginners can focus to read nonverbal body language* How better nonverbal body language can reduce Zoom fatigue * The

BUSINESS MOTIVATIONKeeping your business motivation high can be challenging. Sometimes it can feel like pushing a mule up hill. There are days you feel it and, let’s be honest, days you don’t.How can you keep your business motivation mojo turbocharged?Today’s Summer Classic guest, Dr Ronald Dalrymple, is the author of The Inner Manager and a licensed psychologist who offers some tips and strategies.What You’ll Discover About Business Motivation:* How harnessing the power of positive thinking improves business motivation* How emotional intelligence impacts the energy and motivation in the room* How a leader’s imposter syndrome can infect an entire organization* Business motivation and programing your mind for success* How strategic hiring helps keep business motivation high* How the power of attraction factors into maintaining business motivation* The most important thing to remember to maintain business motivation* And MUCH moreGuest: Dr Ronald Dalrymple Dr. Ron Dalrymple is a licensed psychologist with

MAGICAL CUSTOMER EXPERIENCEDoes creating a magical customer experience sound like a bunch of marketing pie in the sky?Well, today’s Summer Classic guest is a Disney management alum, and he says that you don’t need a roller coaster or nightly fireworks to create a magical customer experience. What You’ll Discover About the Magical Customer Experience:* How to adopt the magical customer experience for your business* How small gifts create a magical customer experience and increase revenue* How to get ideas for making your own magical customer experience* How Disney’s Law of Unlimited Abundance fits into the magical customer experience* How to keep new hires from ruining the magic* Salvaging the magical customer experience when things go wrong* 2 ways businesses diminish the magical customer experience* And MUCH more. Guest: Vance MorrisVance spent 10 years working for the mouse at Walt Disney World in Orlando Florida. He started his career at Disney on the Opening Team of the Yacht & Beach Club Re