Makingchips | Equipping Manufacturing Leaders

Many machinists dream of owning their own shop. But there’s a big difference between being great at making chips and being great at running a business—just like a skilled operator isn’t automatically a great manager. That’s why we’re launching a new series—think of it as a MasterClass on starting, running, and growing a successful machine shop. Business school teaches general principles, but the real lessons? You learn those on the shop floor, through experience, and sometimes the hard way. We want to bridge that gap, and we’re dedicating much of this year’s content to making it happen. If you own or run a shop, we want to hear from you—what worked, what didn’t, and what you wish you had known. If you’re still dreaming of starting your own business, tell us what you want to learn. And we’re not doing this alone. We’re bringing in industry experts to share their knowledge and experience. So listen in, and let us know—what do you want to hear? What questions do you have? This series is for you, and we want to m

What’s the secret to scaling a manufacturing business? For Mike, it all started with a growing passion for manufacturing, a desire to learn, and the decision to implement ProShop ERP. In this episode of MakingChips, Paul and Mike share their origin stories and dive into the transformative power of systems, processes, and ProShop. Mike’s journey began with a love for technology and shop floor data collection, but his path took a turn when he acquired Hill Manufacturing in 2018. From there, he leaned on ProShop to standardize operations, eliminate inefficiencies, and drive remarkable growth. Hill Manufacturing’s mission—delivering quality parts on time, every time—became achievable on a whole new level. With ProShop in place, Hill saw savings of several hours per person daily, streamlined purchasing into a shared responsibility, and even reduced the management team’s size while repurposing staff into value-added roles. When COVID hit and revenue plummeted, they doubled down on systems and processes, reinvesting

Watching the wildfires spread in Los Angeles is both heartbreaking and sobering. Our thoughts and prayers are with everyone affected by this unspeakable tragedy.  We’re also reminded of the bravery and dedication of first responders—firefighters on the ground and pilots flying “super scoopers” to drop water where it’s needed most. But behind every heroic effort is another layer of unsung heroes: machinists. Why? Because these life-saving missions rely on precision-made tools and equipment, much of which starts in machine shops like yours.  From winches on fire trucks to the Jaws of Life, defibrillators, oxygen tanks, and components for SWAT and HAZMAT vehicles, machining plays a critical role in emergency response. In this episode, we’ll dive into the ways machinists are manufacturing the parts that help keep first responders safe and effective. Hill produces winch parts used across industries, including those found on fire trucks. Motis Fire Rescue is innovating equipment to make firefighters’ jobs easier. I

After nearly a decade of shaping MakingChips—spending close to 25% of his life on this journey—Jason Zenger is saying goodbye to the podcast that transformed the manufacturing space.  As one of the original trailblazers, Jason helped create a platform that built community, sparked essential conversations, and made manufacturing more approachable as a career. His vision and dedication inspired others to start their own podcasts, like Paul’s “Machine Shop Mastery.” Jason’s legacy isn’t just MakingChips. It’s the relationships, the #MetalworkingNation community, and the countless leaders who’ve been equipped and inspired along the way.  As Jason transitions to his next adventure—launching his podcast “Workmen of the Word” and writing his book, “Lead Like It’s Your Last Day”—he reflects on the power of community, education, and learning to prioritize what truly matters. Join us as we celebrate Jason’s contributions, reflect on the journey, and look ahead to the next chapter for him and MakingChips. Segments [0:2

What does it take to build a truly exceptional culture in your manufacturing business? In this episode of MakingChips, we sit down with Beau Groover, a seasoned coach with decades of experience in lean implementation, continuous improvement, and leadership. From his early days as an Inventory Control Manager to overseeing 21 plants as Director of Manufacturing, Beau’s career has been driven by one mission: helping people and organizations thrive. Beau shares his journey from manufacturing operations to coaching, revealing how leaders can create clarity, foster collaboration, and transform their teams with positive energy. Whether you’re tackling lean implementation roadblocks or looking to engage your shop floor in meaningful problem-solving, Beau offers practical steps and insights that you can put into action today. If you’re ready to lead with empathy, build a culture your team buys into, and measure success beyond the usual metrics, this episode is for you. After all, as Beau reminds us, “The person who l

The world is divided when it comes to New Year’s resolutions. Some argue that if you’re committed to change, you should take action anytime—not just at the start of the year.  But the new year is also a natural time for reflection, a chance to evaluate where you’ve been and map out where you’re going, in both business and life. In this episode of MakingChips, we’re diving into resolutions that drive real impact: Mike shares his goal to break down KPIs to align his entire team—from the receptionist to the CEO—around actionable goals that make a difference.  Matthew reflects on the transformative power of gratitude journaling and his annual calendar audits, which help him prioritize what matters most.  Jason dives into how to lead with intention through challenges and shares his vision for 2025.  And Paul wraps up the conversation with some exciting news you won’t want to miss. Start 2025 inspired, equipped, and ready to make more chips—because if you’re not MakingChips, you’re not making money! Segments [0:

In this special episode of MakingChips, we reflect on our favorite moments of 2024—the ones that made us laugh, the ones that brought a tear to our eyes, and the ones that remind us why we’re so proud to be part of the manufacturing community. We dive into the topics that matter most: How to transfer tribal knowledge to the next generation.  Why implementing AI isn’t just an option anymore—it’s a competitive edge for the future. How building a culture of care and support can transform your team and your business. The incredible ripple effect of manufacturing: creating stability for our country, our communities, and our families. The importance of managing vendor relationships for long-term success. What it means to lead with integrity, trust, and purpose in a fast-changing world. You’ll also get an inside look at each show in the MakingChips family, hear some exciting announcements, and discover what’s next for MakingChips. Let’s celebrate the wins, embrace the challenges, and look ahead to an even brighter

Customer service in manufacturing is often seen as a pain point rather than a differentiator. We’ve all experienced the frustrations of dealing with companies like Comcast—impossible cancellations, endless transfers, and the feeling of being treated as just another number.  Unfortunately, too many manufacturing shops still operate with a similar “you’ll get it when you get it” mentality, leaving customers in the dark about their orders. This old-school approach is no longer sustainable, and shops that fail to adapt are finding themselves left behind. But what separates the shops that are thriving? It comes down to investing in processes, systems, and a culture centered around exceptional service. Setting a higher bar for communication and transparency can transform customer relationships.  With tools like ProShop ERP, Mike and others have redefined what it means to serve their customers, delivering instant updates, proactive communication, and unmatched reliability. The future of manufacturing demands not jus

In part two of our conversation with Marlene Chism, we dive deeper into the intricacies of navigating workplace conflict and cultivating emotional resilience. Marlene shares actionable strategies for overcoming internal and external conflicts by aligning with your core values and taking personal responsibility for your reactions.  She highlights the importance of emotional regulation, urging leaders to interpret feelings like anger and frustration as signals to pause and regain control rather than react impulsively. By taking ownership of our emotional responses and openly addressing missteps, we can build stronger, more transparent relationships. Marlene also explores how clarity—whether in defining values, addressing workplace drama, or preparing for difficult conversations—is the key to effective leadership. She introduces her “Blueprint for Difficult Conversations,” emphasizing preparation, accountability, and clarity to guide meaningful dialogue.  Through thought-provoking examples, including her visual

How do you break free from dysfunctional workplace dynamics and create real transformation? Marlene Chism, a former factory worker turned HR consultant and coach, shares her journey from the shop floor to becoming an expert in conflict management. After 21 years at Kraft Foods, Marlene realized she wanted more. When she started taking college classes, she discovered the Karpman Drama Triangle—a tool for understanding the roles of victim, persecutor, and rescuer—and it changed how she approached relationships and leadership. In this episode, Marlene shares powerful insights and memorable stories, including a surprising lesson about boundaries and assumptions from a coworker. Whether you're leading a team or navigating workplace challenges, Marlene’s practical wisdom will inspire you to see conflict—and yourself—in a new way. Join us to learn how shifting your mindset can transform your relationships and workplace. Segments [0:20] Check out the Manufacturing Transformed podcast! [1:28] Check out our other Maki

Today, we’re shining a spotlight on some of the hardest-working and most impactful people in the world: machinists.  These skilled professionals are behind nearly everything we touch, from the medical devices that save lives to the cutting-edge aerospace components that explore the final frontier.  Machinists are the unsung heroes who take ideas from concept to reality, crafting the parts that power industries, enhance daily life, and drive innovation. Without them, the technology, tools, and conveniences we rely on wouldn’t exist.  This episode is dedicated to saying a big thank you to machinists everywhere. Join the conversation online with #ThankAMachinist to celebrate their incredible contributions. Without them, we wouldn’t be MakingChips and we wouldn’t be making money. — Paul Van Metre Segments [2:16] Gift Masterclass for the Holidays! [5:15] How can we make manufacturing mainstream? [8:23] Manufacturing News: Military Contractors [10:41] The guys play a game: Connecting manufacturing with hobbies [

Election years cause a lot of upheaval in the world of manufacturing. Industry spending can often see a sharp decrease, which can negatively impact many shops. The general indecision leading up to an election impacts almost every sub-genre in manufacturing, from medical devices to aerospace, oil & gas to firearms.  The election is over and Trump has officially been elected back into office. Will a Trump presidency negatively or positively impact manufacturing? Nick, Paul, and Mike tackle tough topics like regulations, trade policy, tariffs, taxes, and more in this episode of MakingChips. Will America keep MakingChips and keep making money?  Segments [1:02] Check out the Manufacturing Transformed podcast  [1:32] Election results are in: Now what?  [2:13] The Trump impact on different sectors [3:30] Manufacturing News: Leaders React to Trump Win [8:39] Machine Shop Masterclass: Quality Management Systems [29:28] Celebrating American Democracy [20:12] Regulations in the defense space [25:12] Talking trade p

Are you ready to take your manufacturing business to the next level with production work? This episode of MakingChips dives into the top five benefits of production work and the essential steps to position your shop as a full-service production-ready operation.  Imagine the stability and growth potential when a substantial portion of your monthly revenue is already secured by repeat clients. We also cover the transition steps to shift your shop’s branding, approach to prototyping, and pricing strategy. From rebranding your business as a production powerhouse to splitting your shop’s workflow to accommodate both prototype and production divisions, we’re discussing how to reshape your operations for higher volume success.  Hear firsthand insights on building trust with customers and the importance of a solid Quality Management System (QMS) in securing and retaining high-stakes production contracts. Listen in to learn how targeting the right customers and building robust, repeatable processes can create a compet

In this MakingChips episode, Terry discusses the transformative power of mentoring in manufacturing, especially the importance of reverse mentoring. He shares how younger, tech-savvy workers can help Baby Boomers adapt to new technologies, creating a reciprocal learning relationship. This approach combines the strengths of both generations, enhancing collaboration and knowledge transfer within organizations. Terry also introduces Camp CHAMP, a hands-on program for middle and high school students that teaches manufacturing principles through activities like CNC milling and laser engraving. High school mentors guide younger participants, who gain practical skills and complete projects to take home. Terry hopes to expand Camp CHAMP nationwide with easy-to-implement kits that make it accessible for communities across the U.S. Learn how you as a manufacturing leader can play a role in bridging the gap between generations in this episode of MakingChips! Because if future generations aren’t MakingChips, no one is ma

On this episode of MakingChips, Jason dives into a conversation with Terry Iverson about his book, “Finding America's Greatest Champion: Building Prosperity Through Manufacturing, Mentoring and the Awesome Responsibility of Parenting.” Through initiatives like CHAMPION Now!®, Iverson strives to change public perceptions about manufacturing. He advocates for seeing the industry through a broader lens—one that recognizes manufacturing as a space for entrepreneurship, leadership, and community building. He firmly believes that “There is nothing more important than the young people of this country. The manufacturing industry relies on the next generation of skilled workers, managers, and entrepreneurs to lead this country into a prosperous future.” So how do we CHAMPION manufacturing and “Change How American Manufacturing Is Perceived In Our Nation?” Listen to find out. BAM! Segments BONUS: Hear a "Sneak peek" about Jason's idea(s) for a book! [1:05] Check out Paperless Parts for estimating and quoting [1:52] Su

“How do we connect today’s youth with the skilled careers of tomorrow?” This is the challenge the Skilled Careers Coalition is determined to solve. Manufacturing is at a crossroads. Long-time business owners are retiring without successors, shutting down operations entirely. Skilled operators are stepping away, leaving a void without replacements. Shops are struggling to keep up as talent drains at an alarming pace. Mark Hedstrom, Executive Director of the Skilled Careers Coalition, explains their mission: to close the skills gap by inspiring the next generation and linking them to fulfilling careers. It’s more than just promoting jobs—it's about helping young people find purpose through skilled work. Learn how the Coalition is driving change—and how manufacturing leaders like you can play a role—in this episode of MakingChips. Segments [0:37] Listen to the Manufacturing Transformed podcast! [1:43] Introducing Mark and the Skilled Careers Coalition [7:01] Why the term “coalition” is significant [16:53] What

In this episode of MakingChips, Al Whatmough explores how AI and automation are transforming the manufacturing industry—not by replacing people, but by empowering them to focus on higher-value work.  Al shares insights from IMTS and introduces the concept of Human-Aided Manufacturing (HAM), where AI handles routine tasks, freeing machinists to make smarter decisions.  They also discuss shifting compensation models toward productivity-based metrics and how automation unlocks new growth opportunities. Tune in to learn how embracing AI can set your team free to innovate and thrive.  Segments [1:19] Learn more about Toolpath and their value proposition [6:53] Bringing AI and CNC together  [9:19] How Toolpath can make a shop better [13:51] Check out the manufacturing transformed podcast [14:21] How Toolpath influences the programming process  [16:31] Why our job is to increase human productivity [19:58] Have the courage to make yourself irrelevant  [21:45] Lights Out is launching soon!  Resources mentioned on th

How does a machinist from Canada end up leading a California tech startup? In Episode #432 of MakingChips, Al Whatmough shares his unique journey—from the shop floor to becoming the CEO of Toolpath, a company dedicated to improving machining through smart software solutions. Al’s path is shaped by personal challenges, faith, and a passion for building—whether it’s with tools, people, or technology. Now at Toolpath, he’s focused on empowering machinists by eliminating repetitive programming tasks, so they can focus on more meaningful work.  Tune in to hear how Toolpath’s innovative approach is changing the future of manufacturing—and how Al found his way to the helm of this exciting venture.m Segments [1:50] Introducing today’s guest, Al Whatmough [4:21] Al’s journey to Toolpath [13:55] Use ProShop ERP to manage cutting tools [16:23] The inspiration for the booth [17:11] Solving for the productivity gap [24:09] Buy the Numbers launching! Resources mentioned on this episode Toolpath Connect with Al Whatmough

IMTS is where manufacturing's cutting-edge technology takes center stage, and this year was no exception. IMTS 2024 brought the future to the forefront, showcasing the most advanced solutions in the industry. In this episode of MakingChips, Nush Ahmed and Chris Luecke join Paul, Nick, and Mike to dive into the game-changing technologies that caught their attention—from additive manufacturing and 3D printing to machine monitoring, automation, robotics, and beyond. If you’re a manufacturing leader who’s serious about staying at the forefront of technology, you need to know what’s shaping the industry. Ttune in to catch up on the innovations that are pushing the boundaries of what's possible in manufacturing. Segments [2:05] Introducing Nush Ahmed and Chris Luecke [4:13] Our favorite innovations showcased at IMTS 2024 [10:43] Broadening the appeal of manufacturing [12:41] Why you need ProShop ERP in your shop [18:45] The innovation happening in software  [21:40] The innovation happening in communications and ma

Why would an American company want to consider expanding operations to Mexico? With more experienced engineers retiring and a decreasing number of new blood entering the manufacturing workforce, Mexico has become a viable option for operations. But is the process worth the potential hassle?  Today’s guest is the Senior Director of Latin America for AMT and he's been an invaluable part of helping AME and Hennig rework their growth strategy and commercial structure in Mexico: Carlos Mortera.  He shares why American manufacturers should consider leveraging the Mexican market in this episode of MakingChips.  Segments [0:19] Manage your cuttings tools with ProShop ERP [2:42] Machine Shop Masterclass: Building a Team [11:23] Introducing today’s guest, Carlos Mortera [12:35] Carlos Mortera’s origin story [17:05] Expanding AMT into Latin America  [18:39] Creating the AMT tech center [21:26] AMT’s a la carte services [23:37] The sentiment about Mexican manufacturing  [26:30] NetSuite’s CFO’s Guide to AI and Machine L