Ceb Talent Angle With Scott Engler

In 2023, expert guests joined the Gartner Talent Angle to  share their advice about key drivers of employee engagement, retention and performance: flexible work, wellbeing and internal mobility. Stanford professor Nicholas Bloom discusses the impact of flexible work on employee productivity and on organizations’ bottom lines. Siemens chief people and sustainability officer Judith Wiese shares how Siemens commits to well-being to drive talent outcomes and to position the organization for sustainable success. Author Helen Tupper makes the case for nonlinear career paths to deliver on the promise of internal mobility by giving employees relevant and engaging opportunities.   Nicholas Bloom is the William Eberle Professor of Economics at Stanford University. Nick’s research focuses on working from home, management practices and uncertainty. He previously worked at the U.K. Treasury, McKinsey & Company and the IFS. He has a BA from Cambridge, an MPhil from Oxford, and a PhD from University College London. Nick

Business leaders today are struggling with managing their wellbeing, working with other leaders and mitigating their blind spots. Gartner analyst Rob O’Donohue joins the Talent Angle to discuss his research on how the most successful leaders succeed, despite rising employee burnout and employee-employer mistrust. Rob offers advice for how leaders can manage their workloads and take care of their own wellbeing. He also shares his insights on how leaders can build cohesion within their leadership teams and how they can better receive and implement challenging feedback from their teams and networks. Rob O'Donohue is a vice president analyst in Gartner's executive leadership research group focusing on C-suite dynamics, executive leadership development and transitions, organizational culture change, talent and DEI. He advises executives on the future of work, hybrid work design, culture change, solving talent challenges, advancing leadership effectiveness, creating high performing teams, and enhancing diversity, e

Ronald Schellekens, PepsiCo CHRO, and Ceree Eberly, former Coca-Cola Company chief people officer, join the Gartner Talent Angle to discuss how HR leaders can serve as role models for the business to manage through sustained uncertainty. Schellekens and Eberly share their perspectives for navigating ongoing changes to the talent landscape and preparing for long-term volatility. They draw on their experiences as HR leaders to share advice for attracting external candidates, developing a strong internal talent market and boosting employee engagement. Ronald Schellekens is Executive Vice President and Chief Human Resources Officer of PepsiCo. Ronald joined PepsiCo in 2018 and oversees the company’s global HR function, which leads talent management and acquisition, leadership development, learning and capability building, compensation and benefits, organizational effectiveness, and HR operations. Ronald and his team also partner with PepsiCo’s Sectors and business units to advance culture, as well as diversity, i

Employees and candidates consistently value pay transparency, but before HR leaders alter their rewards strategies to meet these expectations, they must first consider their holistic impact on the organization. Peter Bamberger, Professor at Tel Aviv University’s Coller School of Management and author of “Exposing Pay,” joins the Talent Angle to detail what pay transparency means for employers, employees and society. He shares the history of the pay transparency movement and relevant academic research to explain how a culture of transparency impacts outcomes like pay equity and productivity. He argues that organizations should ultimately pursue a path towards more transparency. Peter A. Bamberger is the Domberger Professor of Management at Tel Aviv University’s Coller School of Management, and Research Director of Cornell’s Smithers Institute. His research examines rewards management, teamwork and employee well-being. Author of several books including “Human Resource Strategy” and “Exposing Pay,” Peter has pub

Inflation, supply chain risks and a tightening labor market are placing a squeeze on organizations, forcing leaders to make difficult tradeoffs. These macroeconomic conditions create challenges and opportunities for HR leaders to guide their organizations through an environment most leaders haven’t experienced before. Chris Scalia, Hershey CHRO, and Ceree Eberly, former Chief People Officer at the Coca-Cola Company, join the Talent Angle to share how HR leaders can thrive during periods of volatility. Drawing on their experiences as HR leaders, Chris Scalia and Ceree Eberly offer guidance for making tough decisions in an uncertain environment, outline approaches to making enterprise level changes amid disruption and provide tangible advice to help HR leaders model behaviors that make organizations excel. Chris Scalia is The Hershey Company’s Chief Human Resources Officer and leads Hershey’s human resources function with accountability for Workforce Planning, Listening and Analytics, Total Rewards, Inclusion,

Despite ongoing obstacles to diversity, equity and inclusion (DEI) initiatives – such as employee pushback – author and consultant Lily Zheng argues HR leaders should continue to drive DEI outcomes by balancing ownership with individual accountability. Lily joins the Talent Angle to offer advice from their book “Reconstructing DEI: A Practitioner’s Workbook” based on their book “DEI Deconstructed.” Lily situates the current DEI landscape within its broader history and outlines how DEI leaders can increase their impact while protecting their own wellbeing. They also dive into actionable steps for managers who want to advance DEI outcomes yet worry about saying or doing the right thing. Lily Zheng (they/them) is a no-nonsense diversity, equity, and inclusion strategist, consultant, speaker and author who helps organizations and leaders achieve the DEI outcomes they aspire to. A dedicated practitioner and advocate named a Forbes D&I Trailblazer, 2021 DEI Influencer, and LinkedIn Top Voice on Racial Equity, L

The significance of understanding employee physical and mental health and wellbeing has increased substantially in the hybrid world. Organizations are rethinking the importance of trust and autonomy in the employee experience to develop healthy, resilient and productive workforces for the long-term. Judith Wiese, chief people and sustainability officer at Siemens, joins the Talent Angle to discuss employee wellbeing and its implications for organizations. She highlights how Siemens’ commitment to wellbeing and empowerment drives positive talent outcomes and positions the organization for sustainable success. Judith Wiese has been a member of the Managing Board of Siemens AG since October 1, 2020. She is the Chief People and Sustainability Officer as well as Labor Director for Siemens AG. In addition, Judith is responsible for Global Business Services (GBS) at Siemens. Judith has more than two decades of international experience in various HR fields. From 2017 to 2020, she was Chief Human Resources Officer at

In response to the disruptions of the past few years, HR has taken a leadership role in the organization.  With this new decision-making authority, many HR leaders are now looking for a new and sustainable path to deliver outsized talent impact in the current environment. Brent Cassell presents Gartner’s latest research to help HR leaders achieve this vision by practicing “everyday boldness”. He explains how building stability, initiating trust and forging ahead enables HR to prepare their organizations for the future. Brent Cassell is a vice president of advisory in Gartner’s HR practice, and he has spent the past 19 years in Gartner’s HR and CIO practices. His job is to help clients find the research they need, to help them understand that research, and to coach them through the implementation of those best practices in their own organizations. Brent is the contributing editor of the HR Leaders Monthly journal. In 2022, he won Gartner’s award for Outstanding Thought Leadership for his work on Redesigning Wo

Women of color are one of the fastest-growing segments in the corporate workforce, yet often underrepresented in their teams, department or company. In “The First, The Few, The Only,” author and corporate inclusion leader Deepa Purushothaman offers a call to action for women of color to advocate for a new corporate environment where they feel belonging and acceptance.  On this episode of the Gartner Talent Angle, Deepa provides a roadmap for women of color to initiate change in the workplace, and outlines how organizations can ensure all of their employees are heard, respected and valued. Deepa Purushothaman is the co-founder of nFormation which provides brave, safe, new space for professional women of color and a Women and Public Policy Program Leader in Practice at the Harvard Kennedy School. Prior to this, Deepa spent more than 20 years at Deloitte and was the first Indian American woman to become a partner in the company’s history. Deepa was also Deloitte’s national Women’s Initiative leader, the firm’s r

After working from home gained widespread adoption out of necessity, organizations must now optimize their remote work strategies for the long term. Stanford Professor Nicholas Bloom joins the Talent Angle to explain the implications of return-to-office mandates for organizations and their workforce. Drawing upon data on employee sentiment, workforce productivity and organizational performance, Bloom shares how organizations can set the right strategy for their context. He argues that, in many cases, remote work enables enough profitability to outweigh leaders’ concerns about productivity, and shares how to approach collaboration in a hybrid world. Nicholas (Nick, he/his/him) Bloom is the William Eberle Professor of Economics at Stanford University. His research focuses on working from home, management practices and uncertainty. He previously worked at the UK Treasury and McKinsey & Company and the IFS. He has a BA from Cambridge, an MPhil from Oxford, and a PhD from University College London. He is a Fel

Since the pandemic, organizations have been operating in a new environment, with altered cultural norms and without established practices. In his book, “Competing In the New World of Work: How Radical Adaptability Separates the Best from the Rest,” Keith Ferrazzi offers his vision for successful organizations of the future. Keith joins the Gartner Talent Angle to share how some organizations are embracing these new realities and to outline the leadership practices he believes will define success in this new era of work. Keith Ferrazzi is an entrepreneur, philanthropist and renowned global thought leader in the future of work and leadership. As founder and chairman of Ferrazzi Greenlight and its research institute Go Forward to Work, he works with some of the world’s most prominent organizations to maximize team performance and achieve extraordinary outcomes. Formerly, he was the chief marketing officer of Deloitte and Starwood Hotels. Keith is a No. 1 New York Times bestselling author of “Who’s Got Your Back,

Author Tiffani Bova argues organizations don’t see the strong connection between customer experience and employee experience. Despite continued investments in the customer experience, organizations tend to overlook how those changes impact how employees get work done. Tiffani lays out the components of her experience model – people, process, technology and culture – for addressing employee experience challenges and growing the business. She also shares advice for how HR leaders should make the business case for employee experience to other leaders and how organizations can hold themselves accountable through metrics. Tiffani Bova is the former global growth evangelist at Salesforce and the author of the Wall Street Journal bestselling book “The Experience Mindset: Changing the Way You Think About Growth”. Her previous book “Growth IQ” was also a WSJ bestseller. Prior to working with Salesforce, she was a sales, marketing and customer service executive for startups and Fortune 500 companies, where she was reco

A historic number of women left their jobs in 2021, resulting in their lowest workforce participation since 1988. Author and activist Reshma Saujani confronts the “big lie” of corporate feminism in her book Pay Up: The Future of Women and Work (And Why It’s Different Than You Think), and she presents a bold plan to address the systemic biases impacting working women. On this episode of the Gartner Talent Angle, Reshma explains how the cost of inaction ⁠— for families, the economy, and women themselves ⁠— is too great to ignore. To fuel this urgency, she shares strategies to create lasting change. Reshma Saujani is a leading activist and the founder of Girls Who Code and the Marshall Plan for Moms. She is the author of Pay Up: The Future of Women and Work (And Why It’s Different Than You Think). Reshma has spent more than a decade building movements to fight for women and girls’ economic empowerment, working to close the gender gap in the tech sector, and most recently advocating for policies to support moms i

Organizations often unknowingly send mixed signals to their employees. For example, they might encourage innovation but punish failure. Uri Gneezy, Ph.D., joins the Talent Angle to explain how organizations can structure incentives to unlock employees’ full potential. He explains how HR leaders can use incentives to nurture intrinsic motivation in employees and create habits in the workforce that support organizational performance. Uri Gneezy, Ph.D., is the Epstein/Atkinson Endowed Chair in Behavioral Economics and professor of economics and strategy at the Rady School of Management at the University of California, San Diego. Before joining the Rady School, Gneezy was a faculty member at the University of Chicago, Technion and Haifa. Gneezy received his Ph.D. from the Center for Economic Research in Tilburg. Gneezy was born and raised in Israel, where he learned applied game theory firsthand in the streets of Tel Aviv. Jessica Knight is a vice president of research in the Gartner HR practice. She leads res

Author and professor Mauro Guillén joins the Talent Angle to explain how generational labels, such as “baby boomers” or “millennials,” can be counterproductive in the workplace. Guillén offers an alternative vision of a postgenerational society and advocates for a workplace in which individuals are not confined by their age. He urges HR leaders to instill a “perennial” mindset in their organizations to foster intergenerational collaboration and engage diverse talent pools. Mauro F. Guillén is one of the most original thinkers at the Wharton School, where he is a professor of management and vice dean for the MBA for Executives Program. He combines his training as a sociologist at Yale and as a business economist in his native Spain to methodically identify and quantify the most promising opportunities at the intersection of demographic, economic and technological developments. He has received Fulbright and Guggenheim fellowships, was honored with the Aspen Institute’s Faculty Pioneer Award, and was elected to

On this episode of the Gartner Talent Angle, author and keynote speaker, Suneel Gupta explains why even some of the best ideas fail to take root. He shares how the lessons he gleaned from interviews with some of the most successful individuals in the world fueled his latest book, Backable: The Surprising Truth Behind What Makes People Take a Chance On You. Suneel shares his own experience of learning from failure, and he explains why before you can convince others, you must first convince yourself. He argues that the greatest enemy to innovation is exhaustion, and leaders must take care of their energy as much as they take care of their time and their talent.   Suneel Gupta writes and speaks about the changing world of work, and how we succeed both externally and internally. He is the bestselling author of  "Backable", which is rooted in Suneel’s journey from the "Face of Failure" for the New York Times to the "New Face of Innovation" for the New York Stock Exchange. Suneel is the founding CEO of RISE, which

An inclusive workplace makes all employees feel equally involved in and supported across all areas. Fran Katsoudas, Cisco CHRO, and Michael C. Bush, Great Place to Work CEO, join the Talent Angle to share insights and lessons that help leaders build inclusive organizations. Both make the case why doing so isn’t only an altruistic act, but also has real business impact on outcomes such as revenue and market performance. They also discuss the pillars that define Cisco’s globally recognized culture of inclusion, challenges to building an inclusive culture with a dispersed workforce, emerging ways to foster trust and belonging, and which new inequities are materializing in a disruptive talent landscape.   Francine Katsoudas is executive vice president and chief people, policy and purpose officer of Cisco. In this role, Fran oversees critical functions that instill Cisco’s conscious culture, contribute to the company’s overall performance and advance Cisco’s purpose to “Power an Inclusive Future for All.” The stra

When organizations break employee trust, Peter H. Kim argues those employees are less willing to go above and beyond to contribute to the organization. Peter, author of “How Trust Works,” goes on to detail why trust in institutions has been declining significantly, despite its importance to our work and lives. Peter explains why we mismanage and misunderstand trust and dives into counterintuitive findings from his research, such as why most people believe they are more effective assessors of trust than they actually are. He also shares why efforts to mitigate risk can have a negative impact on trust between employers and employees. Dr. Peter H. Kim is a professor of management and organization at the Marshall School of Business at the University of Southern California. His research on trust has been published in numerous scholarly journals, received ten national/international awards, and has been featured by the New York Times, Washington Post, and National Public Radio. He’s the author of How Trust Works: Th

In this Gartner Talent Angle podcast, Marcela Escobari shares key metrics about job quality, economic mobility and job equity. While organizations are facing labor shortages in the short term, Escobari argues that there’s been a long-term decline in job quality. She explains how churn in low-wage jobs is expensive for organizations, but low-wage employees often lack “stepping stone” opportunities to advance their careers. Marcela Escobari is the current Assistant Administrator for Latin America and the Caribbean at the U.S. Agency for International Development. At the time of this recording, she was a senior fellow in the Center for Sustainable Development, housed in the Global Economy and Development program at Brookings, where she led the Workforce of the Future initiative. *This episode is an excerpt taken from our 2022 interview.

Three-fourths of HR leaders agree they will be lagging in organizational success if they do not adopt and implement generative AI (GenAI) in the next 12 to 24 months. However, GenAI’s long-term impact on jobs is yet to be determined, and as a result, organizations must prepare for multiple scenarios as they engage in workforce planning and adopt GenAI to their unique context. In this episode of the Talent Angle, Helen Poitevin, a distinguished vice president analyst at Gartner, shares a framework to help organizations evaluate the context-specific workforce impact of GenAI by identifying the market and technology drivers that matter for talent decisions. This Gartner model will help HR leaders establish workforce strategies as they align technology and business investments with talent implications. Helen Poitevin is a distinguished VP analyst with a focus on human capital management (HCM) technologies and advising clients on their HCM technology strategies. In HCM, areas of particular focus include talent ana