Ceb Talent Angle With Scott Engler

*This episode is an excerpt taken from our 2020 interview. In this episode of The Talent Angle podcast, Alden Mills, author of Unstoppable Teams: The 4 Essential Actions of High-Performance Leadership, discusses his C.A.R.E.-based leadership framework. Mills shares how HR and business leaders can overcome personal barriers and build teams that are motivated by factors greater than themselves.

Ram Charan, business advisor and author, introduces a new leadership thinking approach to help executives exploit shifts in their business landscapes. In the book “The Phoenix Encounter Method,” he and his co-authors — Ian Woodward, V. “Paddy” Padmanabhan and Sameer Hasija — offer a methodology to use change as a catalyst for transformation. According to Charan, leaders can adopt this new mental frame by: developing a nuanced understanding of their operating environments; pressure-testing options for legacy business and innovation; and leveraging new competencies and emerging technologies for business growth.

*This episode is an excerpt taken from our 2019 interview. Conflict resolution can seem like a daunting task, especially when previous attempts  have failed. In this episode of the Talent Angle, Dr. Jennifer Goldman-Wetzler, author of Optimal Outcomes: Free Yourself from Conflict at Work, at Home and in Life discusses practical approaches to both resolve and free yourself from conflict. By applying these practices, you will not only learn to observe complex situations with greater clarity, but ultimately achieve your optimal outcome.

On this episode of the Gartner Talent Angle podcast, trust expert Rachel Botsman defines trust as the currency of interaction. She argues that trust has implications for how organizations can relate to their employees and customers, especially in a virtual world. Botsman joined the podcast to discuss the changing landscape of trust and to share how leaders can put trust into action to drive better outcomes. Rachel Botsman is a lecturer at Oxford University and an expert on trust. She is the author of “What’s Mine is Yours” and “Who Can You Trust?”. Botsman’s TED talks have been viewed more than five million times, and she hosts the podcast series “Trust Issues.”

*This spotlight contains an excerpt from our 2019 interview. Marc Effron, author of 8 Steps to High Performance: Focus on What You Can Change (Ignore the Rest), joins the Talent Angle to discuss how to cut through the noise and boost workplace performance. He shares what behavioral changes and practical steps employees can take to improve performance and deliver outstanding results.

Marissa King, professor at the Yale School of Management, makes the case for the power of professional and personal networks. In her book “Social Chemistry: Decoding Patterns of Human Connection,” she explores the different dimensions along which human connections are made, introducing three styles of network connection — expansionist, broker and convener. She offers practical tips and guidance for organizations looking to help their employees cultivate stronger professional ties.

*This episode is a shortened excerpt of a previous interview. To prepare for the future, organizations should focus on the prospective workforce currently in or entering college. Bob Moesta joins the Talent Angle to discuss how students “hire” colleges to prepare and qualify them for future jobs, with the majority of graduates, however, leaving unprepared to join the workforce. Tune in to this week’s episode to hear how your organization should not only consider changing education requirements when hiring, but also empower current and future employees to make more productive higher-education decisions. Bob Moesta is the president and co-founder of The ReWired Group and an adjunct lecturer at The Kellogg School of Management at Northwestern University. In the 1990s, Bob was a co-creator of the “Jobs-To-Be-Done” Theory. He has contributed to the launch of more than 3,500 new products and services in almost every industry.

In this episode of the Talent Angle, Janet Stovall, senior client strategist at the NeuroLeadership Institute, discusses the strategies organizations can apply to elevate inclusion as a key business priority. She shares how to better define diversity, articulate its value, and hold individual leaders accountable for inclusion outcomes. Janet Stovall is a senior client strategist at the NeuroLeadership Institute, where she helps companies implement diversity, equity and inclusion practices. Her work addresses systemic racism, focuses on understanding the value of diversity, and offers straightforward, objective solutions to unlock that value. Her TED talk challenging business to get serious about inclusion has nearly 2 million views. Prior to joining NLI, Stovall was Senior Director, Social Impact and The UPS Foundation, and also served as UPS’s DE&I communications lead.

*This episode is a shortened excerpt of a previous interview. Expressing employee appreciation has been linked to increases in job satisfaction, engagement and retention, however, gratitude remains vastly underutilized by managers and executives. On this episode of the Talent Angle, Adrian Gostick and Chester Elton offer tips and guidance from their forthcoming book—Leading with Gratitude: Eight Leadership Practices for Extraordinary Business Results—on how to enhance effectiveness by incorporating gratitude into your leadership style.

In this episode, Horst Schulze, founder and former COO of The Ritz Carlton Hotel Company, discusses how a strong vision for the entire stakeholder ecosystem, not just shareholders, leads to excellence. He shares his views on talent management, strategy execution, leadership, customer service and employee engagement. 

*This spotlight is an excerpt from our 2019 interview. Today’s rapidly-changing market conditions are challenging our legacy ways of working and upending organizations that were designed for stability. Dave Ulrich, author of Reinventing the Organization, joins the Talent Angle to discuss how progressive companies are looking outward--to their networks, partners, and marketplace--to radically reinvent themselves.

Productivity expert Bob Pozen joins the podcast to discuss his latest book, “Remote, Inc.”. He argues that employees should see themselves as owners of their own business of one and see their managers as clients. He also gives advice for how to make meetings and day-to-day work more effective. Bob Pozen is a Senior Lecturer at the MIT Sloan School of Management and a non-resident Senior Fellow at the Brookings Institution. He is a former president of Fidelity Investments and executive chairman of MFS Investment Management. He has extensive experience in business, government and journalism. He is the co-author of “Remote, Inc.: How to Thrive at Work...Wherever You Are” and author of “Extreme Productivity: Boost Your Results, Reduce Your Hours”.

*This episode is an excerpt of the original interview. The best leaders don’t just cope with stress, they repurpose it into happiness. Sean Webb, author of Mind Hacking Happiness, tells us how. On this episode of the Talent Angle, Sean Webb shares how to identify and avoid personal stress triggers to boost happiness and lead through high-stress situations.

Jeff Maggioncalda, CEO of Coursera, discusses the importance of reskilling amidst disruption from the COVID-19 pandemic. He shares the skilling trends Coursera has observed as a growing number of employees have moved to virtual environments and explains why learning can be a powerful driver of employee engagement.

Zvi Band, author of Success Is in Your Sphere, believes nothing is more powerful than relationships in your professional life. Listen to learn how to establish meaningful personal connections and deepen your relationship with people who will make a difference in your career. Zvi Band is the co-founder of Contactually, a relationship-centric business that powers millions of relationships, and author of Success Is in Your Sphere: Leverage the Power of Relationships to Achieve Your Business Goals. Beyond his work and writing, Zvi serves as a proponent of entrepreneurship in Washington DC, founding DC Tech Meet Up and advises early-stage startups. He’s been named a Finalist for Ernst & Young’s Entrepreneur of the Year and is a three-time Washingtonian Tech Titan. He received his B.S. in Computer Science and Economics from the University of Maryland.

Erin Meyer, professor at INSEAD business school, argues that long-held beliefs about culture are failing its corporate adherents. In the book, “No Rules Rules: Netflix and the Culture of Reinvention,” she and her co-author —  Netflix co-founder Reed Hastings — detail the Netflix way, exploring lessons gleaned from the company’s successes and failures. For organizations looking to follow the Netflix playbook, she counsels focusing on high performance, top pay, limited rules and radical candor.

*This spotlight is an excerpt from our 2019 interview. New technologies are fundamentally changing how firms connect with their customers than ever before. Listen to Christian Terwiesch, co-author of Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage, share four pathways to designing a connected strategy that builds continuous relationships with customers, clients and employees.

Companies have become entangled in their own internal issues caused by invisible red tape. Tune in to this episode of the Talent Angle to hear Martin Lindstrom, author of The Ministry of Common Sense, as he provides a practical five-step approach to ridding our organizations of the bureaucratic bottlenecks and red tape that plague every office by infusing greater empathy into the workplace.

In this episode of the Talent Angle podcast, executive and author Deanna Mulligan discusses the role that reskilling can and should play in the future of work. Mulligan shares insights from her book “Hire Purpose: How Smart Companies Can Close the Skills Gap” to highlight the importance of corporate education in digital business transformation and explain why organizations need to create a culture of lifelong learning for their employees. Deanna Mulligan is the former CEO of the Guardian Life Insurance Company of America and the author of “Hire Purpose: How Smart Companies Can Close the Skills Gap.” In 2019, Fortune named Mulligan one of the “50 Most Powerful Women in Business.” She holds degrees from the University of Nebraska and the Stanford Graduate School of Business.

*This Spotlight is an excerpt from our full interview in 2019.  Tune in to this episode of the Talent Angle to hear Gartner's own Jaime Roca and Sari Wilde share insights from their new book, "The Connector Manager." Learn how providing targeted feedback while connecting employees to those who are better suited to address their needs not only increases employee engagement, but triples the likelihood that they will be high performers.